Ryokan was comfortable, staff (especially Kuwaba-san) were very helpful and attentive, and the food was excellent. I left a bag at the Shin Yokoyama car rental station. But i had no worries as the staff arranged for it to be delivered by the next day. The staff found out it was our wedding anniversary and took a nice picture that made for wonderful memories!

I wish they could switch/alternate the onsen for male/female we could experience both baths.

Great view out of the property from the room and pretty much everywhere! Plan included 2 meals and my 10 & 6 yr old kids basically got fed 80% of what the adults ate! Felt bad that the younger one was full halfway through the courses, and we all did try to finish what she couldn’t but still had leftovers! Did I mention the quality was excellent as well? Onsen was great too! Almost a full moon and the reflection off the calm lake was something to remember!

The room itself could use some renovation, but perhaps it’s because the dining level looks newly refurbished.

Love the lake view. Japanese style room setting. Very good Japanese breakfast. Nice family bath experience (hot spring). Good amenities. Nice and friendly staff.

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Traditional Japanese Inn with pleasant atomosphere. Rooms were well-loved but spacious.

Wallpaper in toilet was a bit dirty.

We loved the friendly staff, the room with the futon bed, the onsen and especially the food!

I loved the outdoor onsen and the classic style of the room and hotel. It felt updated in a way that retained its character. Also, the breakfast was amazing. We were visiting friends so we didn’t end up doing dinner at the hotel but wished we did!

I think my room used to be a smoking room, my allergies were bothering me a little.