The heaters worked well

No toilet roll or towels ! Host informed me due to COVID no towels supplied but bedding was ! how does that make sense ? apparently it was clearly stated at time of booking ? I never saw that ! Had to buy towels so we could shower , but that was a worry as there was thick black mould around the shower tray edge ! The fridge freezer and oven filthy , generally the whole property was dirty and tired . Only one knife and that was a cutlery knife . One bed had a thin 4.5 tog duvet not suitable for winter , my colleague slept in her clothes . The entrance was via a patio door with a simple patio lock, easy to break into feeling very insecure. The property £63 a night reasonable but not cheap - you get what you pay for but there is no excuse for lack of cleanliness especially under the current COVID circumstances, especially when the host is referring to COVID restrictions about towels , it clearly goes no further than that as proof in the grubby dirty conditions . I just want somewhere decent to sleep after a hard day setting up a trade show at NEC ! we didn’t get any comfort from this property and felt worse for staying there ☹️ Needs a deep clean and a lick of fresh paint - oh yes ..... toilet roll be good and bath towels !

The owner was incommunicado all through my stay…No Wi Fi password….we asked for everything,she didn’t reply until the day we were supposed to leave.

The cold was too much…Heater wasn’t working…we had to buy a heater to keep us warm.

It was comfortable & clean!

it was a bit cold in there but it was okay.

That it's hidden away

That there was a few things missing

Very relaxing and quite

The internet kept on crashing every night so couldn't watch TV

Stayed in this appartment for horse of the year show 2021 at the NEC which was only a 15 minute drive so very convenient. Nice clean property, bright and airy, very friendly and helpful landlady who did everything to make our stay an enjoyable one...she really went the extra mile for us which is a rare quality these days. Great price and nice and private. Full deposit returned as soon as the property had been checked over. Lots of takeaways and a convenience store within a 2 minute walk. Both beds super comfy, all ground floor which was great for my disabilities, plenty of parking outside the shops right near to the flat. Really enjoyed our stay and will be coming back for next years horse of the year show. Highly recomended and at a bargain price. Thank you for everything.

It had instant hot water at least

The whole apartment needs a good clean top to bottom first ever time I've had to partially clean and even change the bedding in somewhere I've stayed in my life. Refund was refused and currently my deposit is being held over its time also.

Very specious

Parking and cooking facilities

It was close to everything Very private The owner is very helpful

Nothing

Flat was clean enough inside

Rats swarming the back garden, my work van was vandalised, oven/hob doesnt work properly, tv kept crashing, toilet wouldnt flush