Happy that they made our bed and refreshed our towels while we were out. View of ocean was nice. Staff was great. Wine at five and warm cookies at 8 was nice. Parking was good and it was free, which is always nice.

All of the ice machines were broken. The stand for suitcase was broken. We didn't know we were going to have to walk up 3 flights of stairs, with no elevator access to get to our room. The bathroom was small and tight. I couldn't get a late checkout.

The breakfast was amazing. The view was priceless The room was beyond what we expected.

The beds could have been a bit more comfortable

Easy and quick check in and check out process, perfect location, just a few meters away from beach. Very good breakfast. Its a value for money.

Breakfast was great and staff was happy and excited to serve. Well stocked platform. Room had ample towels and wash rags. Great place for a relaxing get away!

So clean and quite

Nothing

View was amazing very clen and comfy good price for room, view and breakfast

Saturday morning waited in long line for breakfast, short staffed maybe?? Saturday night was extremely noisy, sounded like people were yelling, fighting, slamming doors

We spent a great weekend in the Outer Banks in Surf Side. The hotel is in a great location, oversees the ocean, the decorations in the hotel were so cute and the staff was pretty friendly. Definitely going again if given the chance.

The breakfast menu could need some improvement and variety We were also staying at the hotel for two nights only and didn't need the room to be cleaned every day. So out of respect for the housekeeping staff, we put a "do not disturb" sign. We were surprised to find out that the room was still accessed by the staff. This is not something we appreciated.

We asked for an ocean front room once we arrived and for a bit more money, we got one. It was well worth it.

We were there off season, so it's understandable that fewer people come, but breakfast could have been better. The self made waffles were fine, while pre-made food looked tired.

Location

Room 101

price and location

turns out the room I booked with a ocean view did not have elevator access. I would suggest adding a question to the booking if elevator access is a need.

big room, clean, friendly

Location and the breakfast

The room was awesome, large and comfortable!!. We asked to extend our stay and they were very happy to do that for us . Will be coming back 😉

Nothing

Wonderful place to stay, clean, with great staff and breakfast. I want to complement the management for allowing me to change one of my days due to a medical problem with my mom. They worked with me and didn't charge me for the lost day. Thank You

The only slight complaint I had was the bed was very hard. The rest of the stay was wonderful.

Location was great. Right on the beach. A little difficult to get to because of sand drifts (and new knees), we assumed this was a seasonal issue. The breakfast was wonderful and convenient. They have an ice machine for coolers along with a machine for drink ice.

Hubby complained that the bed was too soft, I disagreed. Elevator was very slow, so we took the stairs most of the time.

wow this hotel gets a 10 plus beach right behind you great location staff was a 10 plus you have every thing you need plus more great location to sight see staff always sees if you need anything sitting on balcony was great

The location was wonderful. It was my second time at the location.

The reservation was booked online. We arrived on Friday evening, and no one mentioned there would be repairs that made a substantial amount of noise. The front desk waited until Monday morning to call and inform us. It was supposed to be a relaxing getaway with no plans of going anywhere local. It was difficult to relax with the noise. Expensive for what was going on. 😔