Andaz Mayakoba All Inclusive
Resort à Playa del Carmen
Resort 5 étoiles
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Comprend les essentielsJardin, Piscine, Animaux de compagnie acceptés et plus
A propos de ce resort
Andaz Mayakoba All Inclusive
Situé à Playa del Carmen, Andaz Mayakoba Le forfait tout compris propose un hébergement avec 5 restaurants à la carte, un parking privé gratuit, 2 piscines extérieures et une salle de sport. Il possède un bar, un jardin et une plage privée.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Cuisine ou coin cuisine
Internet/Wi-Fi
Cheminée
Fumer autorisé
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Bord de plage ou front de mer
Salle de sport ou centre de remise en forme
Jardin
Adapté aux familles
Carte de Playa del Carmen
Attractions à proximité
Chambres disponibles
1 Lit King Size • 50 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Double • 50 m²
Capacité d'accueil 4
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1 Lit King Size • 50 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Double • 50 m²
Capacité d'accueil 4
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit King Size • 50 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
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Avis et évaluations
Avis vérifiés à 100 %
4.5 / 5.0
The staff was very lovely and welcoming. Everyone was helpful and my accommodations were beautiful! I got what I needed!
The dining did not meet my expectations. I was at this resort a couple years ago, and had absolutely incredible dining experiences. I wrote an email to the manager of the food and beverage program, expressing my gratitude for how each meal made my trip even more meaningful and memorable. There used to be two options for breakfast, now there was only one and it wasn't as good, and all of the menus have been reduced significantly and limited in offerings compared to my previous visit. The food I ate was good, but nothing like the last time. Not even close.
The bikes were also in very poor shape. More often than not, they were squeaky, or the bike seat wouldn't stay in place or at the proper height, or the kick stand wouldn't work.
5.0 / 5.0
Todos
Nada
4.5 / 5.0
great facilities, staff and location
the all inclusive package was too expensive and we didn’t get a breakdown when we received the reservation confirmation, so it was an unexpected surprise when we checked out and got a much higher bill than expected - the all inclusive package is not a good idea
4.5 / 5.0
Lovely resort near Playa del Carmen.
Used the gym daily, the beach was well catered and enjoyed using the bikes around the resort. The food in all the restaurants was very good, breakfast buffet was amazing.
4.5 / 5.0
I loved the beach, the climatized pool, the friendliness of the staff, the food.
Everything was great.
I wished there had been bikes for small kids with two side wheels and maybe some activities, like night shows.
5.0 / 5.0
Everything!
Kindness of staff and amazing service; amazing food; cleanliness; not crowded at all; nice music at the restaurants, pools and beach; available bikes and golf carts
5.0 / 5.0
All the staff were amazing and helpful. Casa Amate and Sotavento delivered some of the best meal experiences I have had in my life! (Coming from someone who has enjoyed world class meals) the experience was beautiful all around.
Due to the covid test requirements to re-enter the US, I think it would be helpful for the staff to inform guests about the testing location and/or coordinate getting tested, upon arrival at the hotel.
*I was not informed about the test site when I checked in at the property.
5.0 / 5.0
Everything. The property was amazing and the staff was exceptional. I felt amazingly well taken care of.
4.0 / 5.0
The rooms were excellent, property was beautiful despite the huge amount of seaweed covering the entire ocean in front of their beach. Smelled was awful. Could not enjoy the beautiful beach at all.
If you are going to make it all inclusive, MAKE IT ALL INCLUSIVE! We had limited places to dine with COVID and them just reopening; but had to pay extra on almost everything on their dinner menu and premium liquor. They should of credited us the price on our ocean view room with the huge sea weed problem and smell. Not one person asked how was our stay. Service and food was hit or miss, but they had limited staff. Felt as if I was ripped off at $2,000 for 3 nights. They needed to remain closed until Sea Weed goes away or until they can be fully operational. Tried to open early with COVID and limited facilities and services, but ended up being an epic fail!
4.2 / 5.0
The view of the room is amazing, also they have a bout tour where you get to see astonishing landscapes. They also have a clean beach.
They didn't respect the all inclusive package I booked, they sent me an email saying the rate wasn't correct and it was a booking.com error. So they wanted to charge more money or cancel the nights. I refuse so at the end they respect the rate but toke out the food and beverage that were included supposed. I ended up paying more than 150usd in food. I feel cheated by both booking and the hotel. As well the service in the hotel didn't meet expectations, we were both days more than 5 hours at the pool area and not a single waiter approach to ask if we needed something.
FAQ
Combien coûte ce resort par rapport aux autres à Playa del Carmen ?
Le prix moyen d’une location à Playa del Carmen est de 124 € par nuit. Cette location est 216 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce resort ?
Oui, le parking est répertorié comme un équipement pour Andaz Mayakoba All Inclusive. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, Andaz Mayakoba All Inclusive comporte une piscine. Bonne baignade !
La location Andaz Mayakoba All Inclusive accepte-t-elle les animaux ?
Oui! Ce resort accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Andaz Mayakoba All Inclusive?
Nous avons trouvé 17 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, cuisine ou coin cuisine et internet/wi-fi.