The staff there was polite and helpful. What I don't like is how booking.com arrangement. When I arrived , I was informed my booking wasn't in thier system. I was damn tired and have to wait until they arrange the room for me. I was checked in to the room and they verified my card while they checking my reservation with booking.com I was so shocked when my bill turn out RM965.80 instead of RM804 as I book earlier with booking.com If your portal unable to handle my booking , please inform me before I took the hassle take a taxi to the hotel. I am really disappointed with what was happened. Just felt been cheated by booking.com

Booking.com handling my booking. And pay for unnecessary instead I can get better offer from other portal

This hotel was ok.l. It was nice and clean. The happy hour was great. The food in the executive lounge wasn’t great though. The view was lovely and the pool was good with a great view.

The location. There is nothing really near the hotel. Check in wasn’t great and they forgot to add the executive lounge initially, this was soon rectified though once it was brought to their attention. The staff seemed shy.

The position

A bit crowed during breakfast time

I have had the opportunity to stay at quite a few 5* hotels in and around China and this hotel has to be one of the most outstanding ones. The professional and friendly staff, ease of checking in/out, cleanliness of rooms and bathrooms, the breathtaking views day and night as well as the delicious and many food choices at the restaurants breakfast and dinner buffet. A special thank you to Jessica Ma for making my stay so comfortable and enjoyable. Your warm friendly smile and attention to customers every need and comfort is highly commendable. I will most definitely recommend this hotel on your visit to exotic Xiamen!

Room and view were great, very comfortable and clean, everything was provided and it was a very relaxed holiday. Breakfast was varied and there was lots of fresh fruit and a coffee machine. Bathtub was lovely and relaxing. If you are worried about languages most of the staff spoke very good English.

Restaurant was too busy to use for dinner service so we couldn't get any which was a little disappointing especially as there are not many restaurants nearby. Pool was understaffed and saw a woman pick up her urinating child and put him into the pool, not the hotel's fault but having a staff member supervising would have stopped this. Not much nearby but when more beaches open in Xiamen this will be perfect.