Good

We are return customers and very happy here.

Beautiful views, beautiful condo, wonderful location. We couldn't have asked for a better place to stay.

Excellent accommodations. Room with beach/ocean view. Listing extremely accurate, all furnishings in good condition. Resort accommodations/provisions very good. Kitchen well-equipped. Owner very good in communication and recommendations for our trip.

Having coffee or dinner on the balcony overlooking the ocean was amazing! Staff was friendly and attentive with any requests and lovely outdoor grounds too. My only reason for not giving the property 5stars was the inside was “tired”…with a well worn sofa (the arm rest was stitched with needle and thread) and kitchen needing a remodel. All and all, I wouldn’t mind staying here again as we felt that it was fairly priced with great views and friendly people.

The location in Kapaa is great! Walking distance to everything you need. The facilities are clean and in working order. Overall a great value for the cost.

Great property and great location to town. Will stay again if given the chance.

Fantastic!

We enjoyed our stay so much, we are coming back again next year. I am in the process of booking the exact same condo.Friendly staff, clean rooms, you can walk to the village, super walking path along the ocean

Beautiful view and location. We were disappointed in the lack of kitchen items compared to all of the other condos we've rented. Meaning there is usually some spices, zip lock bags ect that previous guests had bought and left. Nothing in this condo. I did have very small ants that I killed on a daily bases. I didn't mark the condo down for it because I lived in Hawaii and am aware that this happens. We did make sure there was zero crumbs and food items on the counter but they visited anyway. The drawers in the dresser would not stay closed either, very frustrating. This is the first condo we've rented without laundry facilities in the condo. That we really didn't like but the owner/renter did advise us prior that the laundry facilities were not in the condo.

We enjoyed our stay so much, we are coming back again next year. I am in the process of booking the exact same condo. Friendly staff, clean rooms, you can walk to the village, super walking path along the ocean

This is the second time we have stayed at the Pono Kai in Kapaa. We returned for the beautiful ocean view, access to the walking trail, generous housekeeping, and the wonderful guest unit where we could store our luggage after check out and shower before our 11:30 p.m. flight back to the mainland. We loved the pool and hot tub. Although the sofa is not comfortable, it worked for me with the help of a couple of extra pillows.

This condo had everything we needed. Both the manager and the front desk were responsive and helpful. Great ocean view, and very close to the ocean front walkway, so that you can walk to dinner or coffee. We would stay here again!

We stayed in unit F304, with a direct oceanfront view. The unit was nice and clean. Everything we needed for the kitchen and bathrooms were available, with towel service every other day. It was very windy and rainy on the east side of the island when we came, but the kids enjoyed the pool on the property. Plenty of other amenities were available to enjoy (tennis court, ping pong tables, croquet court, gym, sauna). Perfect location to walk to downtown Kapa’a and enjoy a stroll to shop. Our family of 4 had a great time. Would definitely recommend!

This was partial ocean view fro the deck, I would say it’s a garden view. This unit needs to be updated. The facility is in a great location, they keep it super groomed.

We have been coming to Kauai for years. Pono Kai is always clean and friendly. Our unit, F305, was clean, with a nice ocean view.

The musty smell was terrible. Air conditioner was a nice feature but room smelled to bad to enjoy the space. Communication with Steve was unsatisfactory. Someone else did finally answer once. We had to leave the island early so only got to use the room for three days out of the two weeks we had planned. Pots, pans, cook ware was too limited to really fix a meal. Room was clean and neat.

The Pono Kai has everything you need and is very centrally located on the island and in Kapaa. Staff are excellent and there are lots of activities to do on the resort itself. The bike/running path is great too!

We took the top floor with ocean view. There was a small lawn and a running track in front of us and had a terrific view of the ocean. There were few other buildings with closer to ocean but doesn’t matter I was more than happy with my stay. It’s close to many eateries and a great spot to cover both north and west part of the island.

This condo was neat and clean. Very good service for cleaning and towel replacement. I wish I could stay longer. The view from the balcony was amazing.

We were on the second floor and the noise from above was pretty loud at all the wrong times. Just the act of walking up there was noisy at our level. The room was well appointed with all the things you might need. The location is great and handy to town and traveling the island, since the condo is in the center of the island highway system. Nice view of the ocean and open green area below, very short walk to the beach. Not much interaction with the staff, but at check-in they were courteous and helpful. The (roosters) will not allow you to sleep in very much.

We enjoyed our stay at the Pono Kauai. The space was roomy and clean. There was an ocean view from the balcony where we watched the sunrise every morning. A bike/walking trail was just at the edge of the property. Bike rentals, restaurants, and other services were within walking distance which made it very nice.

We really enjoyed our stay. The facilities are first rate and the view of the Pacific from our rental was spectacular. Finally, the personnel were friendly and professional in every way. If we come back to Kapaa, we will certainly book the Pono Kai. This was an extraordinary value. It exceeded our expectations!

Grounds are well maintained, the kitchen had all the dishes and utensils we needed for cooking. Service was very good. Enjoyed grilling, watching the sunrise each morning over the ocean, the walking path and easy access to the shops in the town,

Loved that it was close to town, the beautiful view and the upgrades😊

This condo was just what we wanted: ground level view and short walk to the beach... the bike path was awesome the staff was very responsive although we only had one very minor repair it was fixed within an hour. Truly this condo exceeded our expectations... thanks for a great experience we would do it again.

Totally awesome views of sunrise beautiful views of complex. Can't wait to visit again.

My husband and I stayed in F 205. The unit was very clean. We had a nice view of the ocean on one end of the condo and poolsidefor our view on the other. This is an older unit; but it fit our needs perfectly. Besides, we weren't there much as we were out having fun! Just like some of the other reviews, we could hear the family above us, but that didn't bother us at all. We rented beach chairs at guest services for three days which was nice for a reasonable price. You can also rent snorkle gear, beach mats, and even an ice chest was available. They also provided daily beach towel service. I didn't actually swim in the pool but my husband did. However I did use the hottub a couple of times. (Kauai was a little cool in the evenings...bring a jacket if your going January- March!) Very convenient location to nearby stores and restaurants. There is also a bicycle path (rentals were next door) that was a great way to spent a couple hours in the morning or evening. The bed was fine and I always like having a seperate bathroom vanity area from the shower/toilet. Although the AC was perfect, there was a fan in the bedroom which was great since I am used to that at home. There was an ice maker so we never had to buy ice which was nice too. There were enough kitchen utensils/pots and pans/dishes to meet our needs. Although we did not use them there are gas grills located throughout the property. The kitchen had salt and pepper, both liquid and dishwasher tablets, and paper towels, but you'll need to get your own "convenience items" such as paper plates (there is Wal-Mart and Costco within easy driving distance....got to go to Costco for pizza...no membership required!) Would I stay here again? ABSOLUTELY! I've already told several people when I got home this is a great place to stay.

I'm going to start with my complaint. I was looking for something very specific in my vacation rental and thought I had found it. Booked this rental after correspondence with the manager that I was specifically looking for an oceanfront, top floor room at this resort. Checked in and received a ground floor unit in building G. The room was neither oceanfront nor top floor (in my opinion, this building, being set back one row from the beach is not oceanfront). I emailed the property manager on the day we checked in to complain and almost a week later have not heard one word back. (I had read this same comment - didn't get the unit they booked - before booking so I guess shame on me for not heeding the warning.) Other than that, the unit was in fine shape. It's not luxury by any means, but the bed was perfectly comfortable and kitchen and furnishings suitable. The property is conveniently located within walking distance to many amenities and the price was good. One of the reasons I requested a top floor unit is the complaints regarding noise I read online. These turned out to be founded. The family staying upstairs from us had at least one child who liked to run through the unit but even the regular walking about was quite audible. The walls also were thin as I could hear coughs, sneezes and snores from the bedroom adjacent to ours. We didn't spend much time at the property so I can't really comment on staff or amenities. The pool area seemed nice. The front desk staff were friendly and helpful.

I think this was a really great place to stay. I would go back for sure. The only reason I didn't give it a 5 star is because the walls are a bit thin and you can hear your neighbors at times.

the common areas very well clean and well kept. the staff was great. the pool was always used by all age groups, several lawn games to play, like a bocci and a 18 hole putting course. the room was roomie and well appointed and quite for a good nights sleep. just a few steps to the walking trail and the beach. our stay was the best and the best starts with good lodging.

Beautiful resort with a wonderful staff. Great unit with lovely view. We found our favorite place to stay in Kapaa and can't wait to visit again soon!