The apartment is spacious and contains all the equipment you might need. We stayed on the ground floor apartment and still managed to have a view of the beautiful Matterhorn. We did not meet the host, but we got clear instruction in terms how to get the keys. The apartment is about 10-15 min walk to the station, which is fine as you can enjoy the lovely views.

Its not that I did not like it, but we could not get why we had to clean the kitchen and leave in the same condition as we arrived. Its not a problem at all, but why the kitchen and not the other rooms? I'm not taking any points away for this "cleaning service", I just found it a bit weird....

Nadia was a great host. She welcomed us with chocolates, card, and was very considerate and sent several reminders about things, asked questions that we probably didn't think about (e.g. giving us the option to store luggage after check-out). The place is very cosy and has an amazing view of the lovely Matterhorn (which I didn't know about), so was quite surprised to see it in the morning. The place is quite walkable to nearby grocery store (200m approx), and is also not far from Zermat main train station (about 800m walk b/w the market area which is also nice and pleasant as you don't realize the distance. The apartment is also well lit, and comfortable for a group of 4 adults and couple of kids, or in case you're more you can request extra mattress. The living room is the highlight and with the open kitchen and we spent most of our time in the house there.

Nothing major as such but maybe if there were darker curtains in the bedroom or had blinds, we would have preferred as we're used to sleeping in the dark but this is not really a problem since you would want to get up early in Zermatt and do the activities.

convenient to buses or slopes. east to walk to to. comfortable and clean. host was willing to work with us on check out time.

apartment was very warm first couple days.

Very welcoming host and very well equipped!

Very clean, comfortable and it feels like home. 10 to 15mins walk to the apartment from Zermatt BF.

Nothing!

Location was very convenient.

Nothing!

Location of the flat. Communication with our host by text message. Host was extremely hospitable. lovely and nice equipment. Flat is suitably furnished and there is a nice view on the Matterhorn.

beding: the pillows

view, location to city, cleanliness of the apartment

only thing I would suggest is more substantial pillows