La ubicación era buena,

el sito un poco desaseado, falta personal que te atienda, nos hicieron esperar mucho tiempo, no cumplen con los horarios.... etc

O local é próximo as principais atrações turísticas em Cusco e os recepcionistas são atenciosos.

O lugar é um pouco escuro, com vários níveis diferentes e degraus, o que poderia ser um único piso, não tem tv no quarto e a limpeza deixa a desejar.

Host was great with communication and always available to help us when needed. The place is run really well.

None

Everything

Hosts and cleaning ladies are very nice and helpful

One of the worst experiences i've had regarding cold. No insulation whatsoever.

the position

only one toilet paper for 4 days 2 people, extremely cold, don’t book in winter and also in summer here is pretty cold and the hot water work sometimes and sometimes no

The confort, I felt like I was at home ❤️

A bed did not have a towell

none

First, This hotel owner lied to booking.com. She said that we did the damage to their room and charge us 90 dollars. Actually, we didn't do any damage to this hotel, the hotel owner lied. She just want the money. Second, the hotel didn't offer "water" after 9:00 pm, and the hotel owner didn't tell us when we move into the hotel. One of my friend had no water to use when she was take the shower and she got sick. My friend could not join any tour because of the "water", even cold water the hotel didn't offer. Most important of all, the hotel owner didn't do any compensation to us. Third, we have deal with the hotel owner to stay five night and one night is free for us to keep our luggage in the room. But at the last night the hotel owner said to us we have to pay for five night, we are angry that the hotel owner didn't obey her promise. We didn't want to pay any extra money and the hotel owner forced us to move out at the last night. We have deal with hotel owner, but she did the unforgivable terrible thing to us. We had very very terrible experience in this hotel.