Kesa Cloud 9 Hotel & Resort Siargao
3.4
Moyenne(104 Avis)Resort à General Luna
Raisons de réserver
Comprend les essentielsJardin, Climatisation, Internet/Wi-Fi et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
A propos de ce resort
Kesa Cloud 9 Hotel & Resort Siargao
Situé à General Luna, à moins de 1 km de la plage de General Luna, Le Kesa Cloud 9 Hotel & Resort Siargao propose un jardin, un parking privé gratuit, une terrasse et un restaurant.
Équipements
Climatisation
Internet/Wi-Fi
Parking
Balcon ou terrasse
TV
Bord de plage ou front de mer
Jardin
Adapté aux familles
Carte de General Luna
Chambres disponibles
1 Lit queen-size • 28 m²
Capacité d'accueil 4
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit queen-size • 24 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
3.4
Moyenne(104 Avis)
Avis vérifiés à 100 %3.4
Very comfortable lovely bed, well looked after, lovely staff, fresh towels at my door after a couple of days, TV with Netflix, good wifi, lovely bathroom, clean room, quiet, felt very at home there
3.4
La amabilidad y sencillez de todo el personal es excelente , la limpieza , en la noche sitio tranquilo camas cómodas , baños reformados , está en el paseo de la playa
El agua caliente no funcionaba , pero es algo habitual en la zona
3.4
Location was great. Just steps to cloud 9 boardwalk
Not enough ventilation in the room. It had certain smell when it rained
3.4
+ location: just on Cloud 9
+ staff: Jane and Neil
+ shuttle van for the airport: very confy
PLEASE READ, BE AWARE
- in the room, running water is seawater (salty) for both shower and tap
- the air con is super old and noisy
- the toilet is totally mouldy
- from the rooms, you hear loud noise from the nearby rooms and from the reception
- the welcome from staff was very poor
- the included breakfast is very poor too
- it's very far from the normal concept of "resort", and I would accept that in Siargao but for a fair price. If the room costs more than PHP300, then it's a total rip off
- even if the room is sold with "seaview", from the ground flood rooms there is absolutely no view
- even if the room is sold as "sound-proof", it is not
For the same price or less, there is much better in Cloud 9 (e.g. Resort 303 or 101)
I will not go back there
3.4
The door of my nieces room is locked.They enter the room through the window.
3.4
Location
Booked w/complimentary breakfast, which was shown on both the Kesa cloud nine website and booking.com website. When I arrived, I was informed that I would not be receiving, nor any of my 4 guests the complementary breakfast, because I did not choose to have a complementary breakfast. In fact, there was not a choice given for a complementary breakfast and once again, as stated earlier the Booking.com site and the Kesa Cloud nine site show complementary breakfast for all guests. When I questioned the staff was very reluctant to remedy the situation and when they finally got in touch with their management management refuse to remedy the situation this wound up costing me an additional 7500 Philippine pesos for my stay. And, finallybooking.com customer service said far too late that there was nothing that could be done. I am extremely dissatisfied with both Kesa cloud 9 and booking.com. Also the room that my fiancé and I were given to stay in was nothing like the photos displayed in the Booking.com and peso cloud nine websites. We had to ask for towels they were not supplied with the room, also the website clearly states that both body wash and shampoo is provided by the facility when we got into our room there was only 1/4 of a bottle of body wash no shampoo ever provided. The whole thing was very very disappointing.
3.4
Beach front
3.4
Beach front. near the boardwalk cloud 9
shower is not working, aircon goes on and off
3.4
Best feature of the property is the staff. So nice and welcoming. They are very accommodating when it comes to certain requests.
Location is also great. In front the surfing spot and near a few good restaurants.
The room and furniture could use some updating. Bathroom was tiny and hard to move around in. Could have better toiletries.
3.4
Amazing beach front location right at the entrance to Cloud 9. We got the deluxe room which was spacious and with a balcony that gave us partial ocean views.
A mini fridge would have been handy in the room but they let us share the fridge at reception so it was not so bad in the end
3.4
location, staffs are very accommodating
3.4
Good breakfast and great location very close to cloud 9 boardwalk
Water off at 4am
3.4
Location
Wifi is slow, rooms are kinda old. You will hear sounds when you walk. CR po is old din.
3.4
great location
easy walk to cloud nine!
3.4
The breakfast was big. And when you surf, you do need to eat a lot!
3.4
Friendly staff and accommodating in providing water boiler and mugs (not readily available in the room). comfortable pillows and beds, location ocean front, quiet-away from the street.
shower has a weak water pressure, lights are dim, incomplete basic toiletries.
3.4
Front of Cloud 9
The place is dark during the night, no lights
3.4
You can pick your breakfast, within the parameters that they offer.
Management manners. No replies to some of my questions, rudeness when contacting me on the day of, when I actually did not have access to the internet.
3.4
If you’re into surfing this is an outstanding location. The staff were very friendly and helpful. Some restaurants nice and close by.
The room itself was basic at best. Everything inside was damp. Bathroom shower didn’t work (although once we talked to the staff they were attentive in trying to fix it) Room smelt damp and moldy. I understand that it is a tropical island and rain is a given… but they need to figure out how to dry their towels and sheets.
3.4
The staff and location of the place. your staff are amazing people and really made our stay!
The room was a great size and advertised as newly renovated but the bathrooms were very outdated. The photos also showed these umbrellas you can relax in on the grass but that was not there.
3.4
it’s located right by the water front
the room didn’t have any bedside lamps and the AC was very loud. the shower worked only very poorly.
every cafe or restaurant i ate at in the vicinity was excellent and very cheap. but the breakfast at Kesa was mediocre at best.
they also over charge for airport transport and lost key cards. the Wi-Fi is spotty at best and very slow.
3.4
Location was great, close to the beach and surfing
Not impressed with wet floor in toilet due to leaking pipe and poor shower unit
3.4
we had an ocean view room, the staff were lovely the place was clean.
nothing to dislike :-)
3.4
great location, close to cloud 9, helpful staff
winds early in the year are not good for surfing
FAQ
Combien coûte ce resort par rapport aux autres à General Luna ?
Le prix moyen d’une location à General Luna est de 37 € par nuit. Cette location est 2 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce resort ?
Oui, le parking est répertorié comme un équipement pour Kesa Cloud 9 Hotel & Resort Siargao. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce resort. Voulez-vous vraiment une piscine ?
La location Kesa Cloud 9 Hotel & Resort Siargao accepte-t-elle les animaux ?
Malheureusement, ce resort n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Kesa Cloud 9 Hotel & Resort Siargao?
Nous avons trouvé 8 équipements pour cette location. Cela inclut climatisation, internet/wi-fi, parking, balcon ou terrasse et tv.
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