Let me start by saying I gave the rental company and owners time to review my concerns before posting this. I thoroughly reviewed the website & asked the question is this home a good rental for someone with a walker and was told yes. When I arrived with my 89 year old Mother I saw the two back sets of steps did not have a railing on either side and it was very difficult to get her in. However here are the extreme negatives. The upstairs tub has no grip strips on the tub floor and one family member fell, the basement TV never worked after three people tried, no thermostat in the basement, the powder room on the first floor is very small and you cannot fit a walker, the master bathroom shower rack is broken and there is no grip bar so the possibility of a fall is great, you cannot drive your car into the carport and Viking oven did not work properly. Now for the disturbing aspect of this home. The main steps going upstairs and down do not have a rail bar from the landing down the two steps and are extremely slippery. My Aunt fell as she had nothing to grab onto and slipped right on her head. She had to be life flighted from the property to WVU and was in ICU for four days. Accidents do happen but both inside and outside steps need railings for safety. The only response I received from rental was, hope she is okay with my agreement attached. If you have children or elderly visitors beware as yes it's beautiful but it needs some major safety features added.

Our family of 4 met friends, a family of 5, all with children ages 9-4 at Fern Brook. The house was perfect for the 9 of us. The kids had plenty of room to play in the basement and loved sleeping together in the bunk room. The adults had a great time playing cards on the screened in porch. There was plenty of room for us all to share meals together and the local attractions were amazing!

Well kept, beautiful house and grounds. The perfect place to stay when going on a hiking weekend with friends

Fern Brook is a gorgeous property -- 10 of us went here for a weekend and were not disappointed. The best parts are definitely the beautiful backyard with the brook running through it, plus the huge front-porch with the swing. The bathroom in the master bedroom is also incredible. The basement bedroom is a bit dark, and the basement itself feels a little bit empty, but that didn't really take away from the experience, which was overall fantastic. Would definitely come back! Mountaintop is always easy and painless to work with.

Loved the waterfall. Loved the hot tub. Golfing and shopping . We r very family oriented and play family game shows and cook and eat.my husband always wanted to this family gathering for years and it never materialized. So after he passed I made it happen in his honor and memory.

We would like to return someday but are hesitant that not all amenities will be serviceable. They were professional but limited on their ability to fix some of the issues we found during our stay. We were told that someone would come out and the first day they did but didn't finish going through the list. The second day the maintenance crew never showed up. If we had an alum wrench we could have tightened fixtures. We think the gas fireplace just needed to have the batteries recharged but they were calling in a tech. We do want to acknowledge the great job the cleaning crew are doing!

Love the office staff. Maintenance crew was very responsive, too, when the water got cut off (utility work up the road, apparently).

The house was absolutely perfect for our size group.