The property is convenient to everything and is a great floorplan - really feels larger than it is. Easy checkin and checkout and very comfortable.

This was our fifth time to stay in this unit. We’ve been loyal customers and started staying here in the 207 unit in 2015 back when it was VRBO, we loved it so much that we overlooked the small items that could’ve been better, because we really enjoyed the location and it was clean and in acceptable condition, and we stayed again the next year in it. We rented from Ferg Vacations through Carson Realty for a stay after it was sold and had left VRBO, still enjoying the stay. We have now rented a few times since it has been under Vacasa management, and this will be the last. We checked in on 9/6 to stay through 9/13/22. It was very clean upon arrival, but that’s about it. We had reported following last year’s stay that the master bedroom mattress needed to be replaced. It is the same mattress that’s been there since our first stay in 2015, and it wasn’t a new mattress in 2015. It is so worn out and mashed flat due to age, that by the 3rd morning my wife awoke in tears from shoulder and lower back pain. I called Vacasa that morning at 7:50AM spoke to Keren, and she said “someone at the local Hilton Head office would be in touch with me”. At 9:30AM I called them back because I hadn’t yet been contacted, and we needed to know what to do for our remaining nights. They changed the status of our report to urgent. I received a call back from a local Vacasa person with the cell number (843) 707-6*3*. She told me that they didn’t have another unit, and that she would call the owner and see if they’d like to do anything and she’d get back to me. I told her we were at Walmart buying an air mattress in case nothing was done, she said that she could bring me an air mattress, but I told her we didn’t want to sleep on a used one and we already had driven to Walmart and had it in the buggy. She said she’d reimburse us for the air mattress, and would get the total when she called back. She never called back, ever. Other items that were an issue: Only supplied 4 wash cloths and that’s not enough for two people, had to wash every day. Broken vanity knob at sink in master bath since 2015 Not 1 comfortable chair on porch, same white chairs since 2015 Slow draining tub and sink in master bath Both DVD players were broken (we picked one up at Walmart because we’d brought movies to watch knowing it would rain a few days) Washing machine was dirty and needed to be run through a cleaning cycle Elevator wasn’t working Monday morning All of this being said, we loved our history at this unit, and we will continue to come to Hilton Head annually, but won’t be staying here, or renting through Vacasa. We’ve voiced all of this, but we know nothing will be done, and we highly recommend anyone reading this also check out the Google Maps ratings and reviews for the Hilton Head Vacasa office (2.8 of 5 stars), with other tenants experiencing similar troubles with their rentals.

The room was OK -- not much silverware in the kitchen. Washer and Dryer were VERY LOUD and bothersome. Need updating. AC stopped working while we were there -- they quickly repaired it. Clean was about a 3 out of 5.

Spacious and well equipped condo short block from beach and right next to Coligny Plaza

This isn’t the unit we originally booked (the one we had booked was upgraded but sold so we had limited options and I wanted to stay in this building so grabbed this one). The location is amazing. My sister stayed in a unit that has been upgraded (we borrowed their broom bc as others mentioned they don’t have one which is very odd) and it was night & day difference. This unit needs some TLC. It was fine for us because we just slept there and we’re out and about most of the time. Several recessed lights were missing covers/looked like they had been ripped out. Washer had some black residue. Kitchen was not well equipped (but fine for basics). Several spots on walls where it looked like someone touch up painted but didn’t match right. Patio furniture cheap/dirty. The unit itself was clean for the most part. The location cannot be beat! Would stay in building again for sure but do prefer a unit that’s been upgraded. Wish the rooftop pool was heated- that would’ve been nice!

Property is in an excellent location. Unit could stand a little updating, but overall we had a nice stay.

We love that the condo was so close to the beach and Coligney Plaza. You don’t have to drive all week if as everything is within walking distance.

Trash in kitchen was not emptied from previous tenant. 2shelves in fridge were broken. Garbage disposal was broken. A silver fish was found on the MBR pillow. Balcony chairs were rusted. Dishwasher rack was rusted. Bugs or dirt was trapped in ceiling shower light fixture in MBR. Handle on sink faucet in MBR was broken with sharp edges. Unit was run down with gouges in walls and baseboards. No hair dryer in 2nd bathroom. No rim around ceiling cam lights in kitchen &MBR. No wand for LR blinds so couldn't close them. Internet signal was VERY weak. Had to reboot router several times. LR TV lost sound completely, several times. We were never given the elevator code. Throw rugs were dirty. No extra trash bags provided. Only 3 wine glasses. We will never recommend your services.

Property was pretty much as advertised; however, it could use some maintenance upgrades. The covers were missing on most of the ceiling lights in the bathrooms. The kitchen is not very well equipped for someone that wants to cook something during their stay and the rack inside the refrigerator is held on with duct tape. Only four forks!

This place needs serious updates. The a/c has serious issues. It doesn’t work well and has black mold with standing water. The light bulbs are all mix matched with warm and cool lighting. The door handles to outside pinch fingers. Shelves in refrigerator are broken. The location is pretty amazing though. We’ll chose somewhere else to stay next time.

We loved our stay. We would stay again. A hidden gym!

We love this unit & this was our fourth stay in this one over the years. Really clean & great location proximity. The only reason we’re giving it a 4 is because it’s never been updated in the years we’ve stayed there. Plan on staying there again!

We love this unit & this was our fourth stay in this one over the years.
Really clean & great location proximity.
The only reason we’re giving it a 4 is because it’s never been updated in the years we’ve stayed there.
Plan on staying there again!

We enjoyed our stay at North shore. We frequent HHI every year and have stayed many places. For a beach rental this one was pretty great. Location is central. Unit was very clean as was the entire property. Washer and dryer in the unit were a life saver. The cable box in the living room did not work. We had to swap it out ourselves. We asked for linen for the pull out couch and that was never delivered. The rooftop hot tub was not hot. And never was working during our stay. Oddly there was no broom in the unit and things get so sandy. I had to pull out the vacuum each time . A few minor things as far as I’m concerned but overall a great stay.

What you see in pics is what you get. Everything was clean and as advertised. Couple easy fixes and would be 5 star. Towels - get one set per person. Therefore you do laundry EVERYDAY on vacation. Now, that would not be a real big deal except the dryer sounds like a 747. When the dryer is on, it is so loud you can’t carry on a conversation or even hear a TV in the living space. Not exaggerating here and being petty. It is loud and needs replaced. My suggestion. Service or replace the dryer. Provide a few more sets of towels. No one wants to spend the day on the Beach, shower, and then reuse their towels w/o washing. If they do, you probably don’t want them renting your property. 1 set per person is not enough. Called prop manager 1st day to ask for more, was told no. Overall - would stay again with updates. for the $ charged would probably stay in same complex in different unit w/o updates.

I loved the location and really enjoyed walking to the beach, to get coffee, groceries and ice cream. The cleanliness of the condo was a little disappointing. The bedroom carpets were disgusting. The sink handle in the master bathroom was broken. The ceiling lighting fixtures in the bathroom were moldy making the lights dim. Some of the walls/doors had splattered food on them. They obviously have not been wiped down in a while which is concerning during a pandemic. They balcony needed to be power washed. The clothes dryer was so loud that we couldn't use it while in the condo.

The property is in dire need of repair. Several light bulbs out, can lights broke or missing fixtures, facet handle in master bedroom broke with sharper edges, bugs in light housing above shower. Reported to property manager and they entered it in their ticket system.

Love NorthShore as a location. Close proximity to beach and shopping. Comfy master bed. Great rooftop pool.

After staying in North Shore for the last 7 years in other units we decided to book #207 this year. We’ve never been more let down, from the dirty deck furniture to the stinky old couch, I would tell anyone to stay away until they seriously update this property. Light bulbs don’t even match or work in many cases, sink backs up and barely drains, along with broken knobs and dated fixtures. Sure you’re close to the beach since it’s the only place you’ll want to be after you step inside this unit. The cleaning company does what they can between people. But this place needs a month to be renovated and straightened up. We didn’t even bother asking for service to the unit since we are far from the first to mention this in our review and nothing has changed. Steer clear unless you’ve got low standards and don’t have high expectations. Take your money elsewhere if you value your vacation time.

After staying in North Shore for the last 7 years in other units we decided to book #207 this year. We’ve never been more let down, from the dirty deck furniture to the stinky old couch, I would tell anyone to stay away until they seriously update this property. Light bulbs don’t even match or work in many cases, sink backs up and barely drains, along with broken knobs and dated fixtures. Sure you’re close to the beach since it’s the only place you’ll want to be after you step inside this unit. The cleaning company does what they can between people. But this place needs a month to be renovated and straightened up.

We didn’t even bother asking for service to the unit since we are far from the first to mention this in our review and nothing has changed. Steer clear unless you’ve got low standards and don’t have high expectations. Take your money elsewhere if you value your vacation time.

Beautiful and Clean Condo.

Central to the beach, restaurants and shopping. Dedicated parking and on site pool was a plus. The unit itself was in need of some repairs and updates. The ceiling fans were very noisy and bathroom fixtures were broken. In spite of those inconveniences it really is an ideal location.

This location is great...walking distance to the beach and Coligny Park, restaurants and shops. The building is also very nice and the unique 4th floor pool will be appealing to many. We also liked the layout of the unit and found it generally clean, and the hosts provided essentials such as laundry and dish detergents. I could only give the property 3 stars because of several maintenance issues, which should be relatively cheap to fix. The pocket door between the toilet and master bedroom sticks badly and my wife was unable to move it. The light over the master bath sink was out, and the sink handle was partially broken as well. All could easily be addressed by a handyman. We also found the refrigerator seemed to alternate between warm and freezing our drinks. Carpet in the master bedroom is in poor condition. This unit is a good option, but could be excellent with a little TLC.

Wonderful location. Right beside Coligny. Quick walk to the beach. Roomy, well laid out condo. Could use some updates due to wear and tear: refrigerator, faucets, paint. The cleaning prior to our arrival was adequate except for the balcony. It was gross and needs a good pressure washing. Master bed was a little firm for our liking. Great washer/dryer.

Great location next to Coligny Plaza and only one block to the beach. Very nice 2 bedroom condo.

We have been renting units at North Shore Place for over 20 years. This unit has out dated appliances, dishwasher leaked, refrigerator struggled to cool, vacuum broken, many lights did not work (blown bulbs), a little dated (needs fresh paint throughout), patio furniture needs to be replaced, etc.

We have stayed at North Shore Places several times through the years and love the location and building. This is the first time at this unit, and it will be the last. It’s in desperate need of updating- paint, furniture-both indoor and out, kitten utensils.

This is a nicely decorated and well-maintained condo in a great location near the beach. There are shops and restaurants near by which are easy to walk to. Beds are comfortable. Trash drop just outside door.

The condo was very comfortable and clean. The check in process was a bit frustrating. The management company had moved and we didn’t get the right code. Wasted at least 45 min driving around to find the new location and luckily someone else picking up their packet had the right code. They also went to the old location before finding the new location.

Perfect location, clean, and comfortable.

A large, well-equipped kitchen, comfortable beds, a bathroom for each bedroom, a great side screened porch and a 4th floor roof pool with hot tub a a view. A beautiful condo within a few steps to the beach and Coligny Plaza. What could be better? Not much.

The apartment lacked thorough cleaning. Hair in the bath, dirt behind bedside tables, cobwebs in window shades. Refrigerator, air conditioning and dryer make unnecessary noise. Lack of kitchen utensils. Apart from this, the apartment was nice in terms of room solution. could seem a little dark caused lack of daylight. Good accessibility to shops