Our stay at this apartment was terrible. Our holiday started with us arriving at our resort. The instructions given were that we call the owners when we landed so we could be met at the apartment to get access. On our arrival we went to the shops for groceries and called to tell them that we would be there in 30 minutes. We got no reply after a few times of calling and also left text messages on 3 different mobiles, all to our own expense. After sitting in the car for about 1 hour outside the apartment we eventually got a call back to say that we were told to let ourselves into the apartment via email, but we did not receive any email about this. Once we eventually got into the apartment we noticed that the extra bed that we paid an extra fee for the hire of, was not there. This bed was for my 15 year old son, which they knew about. I had to phone again to inform her that there was no bed which she seemed quite vague about and said she would get someone to deliver one to us. The cleaner then arrived a short time after at our apartment, with his OWN camp bed and was very apologetic for the ridiculous bed that was provided. The bed that was provided was barely sleepable. The cleaner actually took it upon himself to take down a sun lounger mattress to make it comforier for the duration of our 11 day stay. Once home in the UK I emailed the owners and expressed my disappointment in our stay with them, to be sent back a one line message saying 'sorry you feel that way.' A couple of days after this I had an email and a phone call asking if we removed the safe key from the keyring for the room. This was a bit of a joke seeing as the safe was locked when we got there and could not be accessed for the duration of our stay. I replied to both the owners to tell them this, I also told them that I wasn't happy that i would not receive any sort of reimbursement for a so called bed, and im still awaiting a reply after a month!!! In addition to this the room photos also portrays a view from the sun terrace, but it only looks onto walls and fences. Overall a poor experience in a nice resort in a very good location but shocking customer care.

This apartment is presented very clean and tidy, with everything you need to ensure your comfort. Being situated on a lower ground level does make inside a bit dark, but it has a spacious patio which catches the sun for most of the day. The sunbeds are very uncomfortable, as has been mentioned before, but cushions would probably be more trouble than they're worth. Perhaps the sunbeds could eventually be replaced with those similar to the pool area which are easier to lie on. The lovely pool and sunbathing area, which was one of the reasons we picked this complex, was closed for 6 days, which we hadn't been warned about. The long-stay residents here told us this usually happens at this time of year and we would probably have booked our holiday for a different time had we known in advance. However, the agents said they did not know this was going to happen, so if you are relying on the pool facility you may want to avoid the beginning of May. The agents were however, very helpful with regard to the problem with the safe. The location here is very convenient for shops, restaurants and beaches.

Apartment Just as described, very clean , great location. Terrace brilliant for sun bathing. Good communication and very easy to book. Would definitely stay there again.

Like past occupants of your apartment I can't understand why you supply sunbeds and don't have cushions for them. You can't expect your clients to lie on hard plastic sunbeds. Was surprised to see cream sofa covered in pink patches. Not as seen in your photographs. Apart from that we had a nice stay.

Lovely clean apartment, everything you need has been thoughtfully provided by the owner. Nice area, close to the beach, supermarkets and lots of lovely restaurants. The patio is an absolute sun trap with lots of sunshine all day. I agree with previous comment that the sun loungers need cushions. Would strongly recommend this apartment and we hope to return next year.

The apartment was spotless very comfortable beds we had everything we could have wanted even a hairdryer . Would have been better if the sun lounger had mattress other than that would not have any hesitation in recommending this property perfect for a couple.

The apartment was in excellent condition as was the whole complex. Excellent pool and cafe bar extremely good value for food drink and prices. Thanks to Joyce for quickly helping us out with the safe problems yes you should read the instructions! Loads of excellent eating and drinking places within short walk. Good supermarket very close up the hill. Looking forward to our return in March 2016.

My husband and I had a marvellous holiday in Victor's apartment. It has been refurbished to a very high standard and is spotlessly clean. Apartment very convenient to supermarkets, restaurants and bus station and 15 minutes from airport by taxi. Would certainly like to return. Many thanks to Eirlys and Joyce for sorting out booking etc. Have already recommended apartment to friends

Apartment very modern and clean. Beds very comfortable. Complex quiet and clean, very handy for beach, shops , bars and restaurants and Sunday market. 10 min walk to town and bus station. Let down by the fact that there were no sun loungers on the patio and the chairs round the patio table were very uncomfortable. Would also have been nice to have a small table and chairs inside apartment for eating indoors. Any problems were quickly sorted. i.e extra pillows.

We stayed here in January.I was impressed with everything it was Newley furnished and I hope it is kept that way with other clients. I have to agree that it does need sunbeds most Apartments have them I would also like to have seen an extra chair in the Lounge my husbands a tall fellow so found it uncomfortable sharing the sofa with me. I have to say the sofa is very nice I always covered it to keep it clean. I have already booked for next December.

we stayed in this apartment last November for a week and were really pleased with it. great location for going out at night and not to far from the beach either. the apartment had everything you need for self catering holiday with the added bonus of a washing machine, everything was clean and modern. there was a large terrace which had the sun all afternoon which was great as it was very sheltered but would have benefited from having 2 sunbeds as there was plenty of room for them. great apartment and would definitely stay there again and would recommend to family and friends