Nice room and bathroom. Good location The staff was very kind and helpful

No hot water in one of the 3 rooms we booked. The previous night we experienced the same problem with another room. I would suggest that you inspect your hot water before the arrival of the guests.

Nice location and spacious rooms and bathrooms.

One of the rooms we booked had no hot water running. It is something that should be checked specially when in winter you expect a good hot shower.

Breakfast was good, location was perfect for what we needed, ambiance was great

Poor contingency for load shedding - just a small rechargeable torch. It was very cold and would have been nice to have an electric blanket to warm the bed

I love the location! I felt safe. The garden with the outdoor couch was my favourite spot!

I was under the impression it was included in the price. After we ate breakfast we were asked to pay cash; no receipt provided: spoiled the whole trip

No owner present No provision for load shedding Only after breakfast we were asked to pay cash for it; Bad taste Bedding was heavy and uncomfortable The room was cold

It was comfortable and quiet, great for a getaway. Very well located.

The bed was big and mattress comfortable. We liked that they had plush King size pillows on the bed. The freestanding bathtub was nice. A polite Malawian guy greeted us upon arrival and offered to help with our luggage. The entrance hall in the main building is quite beautiful. Enough parking outside and can accommodate large vehicles.

There are a handful of employees who are working hard and doing their best to run the place, but it was clear from the beginning that they are left to their own devices with management uninterested in the property or guests. The main property manager whose name and contact details are in the room folder clearly wants nothing to do with guests and refuse to communicate. We arrived to a nicely made up bed but it was all badly stained, from the pillow covers, sheets and duvet cover were terribly stained. The Malawian guy did come to replace it quickly with slightly less stained bedding. Amenities cheap and nasty - bulk purchased hand soap, the neon type used in public bathrooms, have been watered down and used as refill in the shampoo and all other bottles in the room. There is a small kitchenette but it was very poorly equipped, luckily we did not want to eat in the room but for anyone who would like to use their kitchenette, it would have been very poor to use. Unfortunately this places lacks proper management with the owner and person he left in charge not interested, as a result attention to detail is missing and the place has the ambience of a graveyard. Note that if you arrive after 3:30pm in the afternoon, there will be no one to greet you. We were there when other guests arrived at 3:30pm and they were very confused as they had no idea which rooms to go to. The place looks much nicer in the photos than in reality and it is not somewhere we will return to in Franschhoek.

Beautiful room situated amongst incredible grounds a short taxi from the centre of Franschhoek. Staff were so welcoming and the outside terrace was blissful.

There were a few cobwebs in the room and the plugs didn’t fit any of our adapters that we bought with us

extremely calm and clean, very comfortable beds, soft towels, located on a quiet property only 7min by car to the Main Street, very nice and welcoming staff

nothing

We loved it at Huguenot House. We will for sure go there again. The personnel were very friendly.

A beautiful property

nothing

The house is absolutely beautiful, with a perfect location.

We were very disappointed with the breakfast. Very small portions - food was cold when the toast arrived, the toast took forever!

Breakfast was superb

The setting on a large open property with mountain views is beautiful. The rooms are upmarket and tastefully decorated. The bathroom is a dream! And the staff are so friendly, nothing is a problem.

There was no back up to the wifi during load shedding. A simple, inexpensive UPS could solve this.

Beautiful accommodation and setting just outside Franschoek main area

The lack of staff and contact. The 2 staff are only on site until 5pm and then in morning from 7:30am. Each time I wanted to ask something I had to go find them in the kitchen and talk into the kitchen. One staff member see:ed to have limited language when spoken to in English and called the other assistant each time. The owner off the property said she is on site and can be reached by Wattsapp yet with no staff te be found after 5pm I sent a Wattsapp to owner which was read at 7pm and never answered. This resulted in me not having any adaptors in the room to be able to charge European phones and no adaptor to plug the hairdryer which is in the room but no use without an adaptor. I did manage to get an adaptor in the morning by asking the ladies in the kitchen for one. For breakfast there was not much food layer out on buffet and with only one other table present there was already empty fruit bowl and only 2 individual portions of flavor yoghurt so we had to ask for fruit and for more yoghurt, for jam, for butter etc. With staff lacking it would be better to have an adequate breakfast spread that guests could help themselves and not have to keep going to the kitchen to find someone to bring food items.

The property is beautiful. Loved the quiet

Needed tissues in the room and more things for kitchen area.