Bathtub and large resting area

Not much of halal food options

Convenient location with MRT station nearby

Hotel may need a refurbishment to look new and modern again. Currently it is a bit run down.

Tod muy bien

Nada

Buen tamaño de las habitaciones, hotel bonito, ubicado en buena zona, buen desayuno incluido…resumen…costo beneficio de 10 👌

Que hagan el aseo y no recojan los vasos sucios, los dejaron durante toda la estancia, no poder ir al piso de otras habitaciones de familiares

The location is quite good and the facility is excellent. The breakfast includes quite a lot of selection. You can enjoy various kinds of food.

I didn't get a shaving kit in the bathroom and it took three phone calls to get the kit eventually. And the reception was even impatient about the above mentioned. The toilet was not cleansed even though they made the room up.

The property was well appointed in the city. The breakfast included was very nice and fresh with good choices.

The bed was two twin bed put together therefore a gap in the middle of the bed. The toilet broke with a continued flow of water making a flushing sound all night I need to hold up the ball cot with a glass to stop until maintain came in the morning. The rooms are outdated

清潔感があった。

・日本語の出来るスタッフがいるとベター。 ・テレビ番組、電話のかけ方、食事時間と場所、ランドリーサービス等に係る説明書きが何もなかった。

I am not sure if my room is upgraded to M floor, as it was different from the room i got in my 2nd stay. The room is spacious compare to other hotel in Singapore I think, i felt comfortable with my family. The in-room dining food is good and the price is very reasonable, it is even cheaper than the restaurants in Singapore Zoo. The swimming pool is small but we were fine with that as not many people swimming there. A Chinese staff from Concierge is very friendly and helpful. He always took good care of our luggage and he even recognised me on my 2nd stay once i got off from taxi. Unfortunately i forgot to ask for his name to give him a compliment. In short, we had a pleasant stay here.

I tried to connect wifi once i went into room as i need to work, i tried 45 mins but still could not connect to the wifi by the way told by reception when checking in. I have tried to call the service desk for more than 20 mins, but no one picked up my call. Well, not so happy but i understand as i worked in hotel for more than 10 years. I gave up eventually. I went to the concierge and they taught me to connect it as "hotel visitor" instead of "hotel guest".

Old hotel

The room is big and comfort, swimming pool and gym room clean and nice.

The breakfast very little choice, 2days stay here almost same dishes. I will give only 2/10 of the buffet breakfast. Even the local style Singapore food can't found here (nasi lemak, curry chicken...etc). 1 of the day have both porridge and chicken porridge, but have no rice? The food really make me feel disappointed. Others than breakfast, the facilities all were great.

This is a clean and comfortable well run hotel in a good location in Singapore. The room is a good size and the bathroom was clean and well equipped. We only stayed one night but we were pretty happy.

After a long day of walking around and shopping we decided to have a drink on the bar at the hotel. This was unfortunately closed for a private function. Can’t help bad timing I guess. What we did notice was that the front desk staff didn’t seem very engaging. On check out we couldn’t find any and a concierge staff member helped us find someone (even though the hotel had sent a message asking what time we were checking out). The staff that turned up were just like the checkin staff …. Efficient but not the least bit friendly. We are used to that in Australia but not in Singapore.

Location, breakfast, excellent design of the room, free waters and very polite nice stuff

Everything was good

As always good, walking distance from metro and Lau Pa Sat ( sate street)

Gets a bit outdated for 5 star

Good

Nil

Hotel was brilliant. Suite was amazing. Breakfast was very good. Lots of choice. Staff were very helpful. Good Location

Nothing. All good.

The environment is good. Have someone to help to apply bedsheet for the sofa bed.

Nothing

Location and all staff were helpful and friendly

No thoughts at this time

The room was clean, big and beautifully decorated. There were activities arranged for the kids and the staff were friendly and helpful. Special thanks to club Manager Roy for the special arrangement making the staycation celebration really awesome and memorable.

None

Room is clean and neat. Location is great. Staff mostly friendly and appreciate their services on our special request.

The tv programmes need to be updated with more channels or more movies.

Pool area was very nice; breakfast was good; location close to MRT.

We couldn’t lower the volume on the TV.

The family suit is very nice. Kids loved their kids section in the room Breakfast was good

Hotel double charged me before I even checked in.

Really a good spread and variety.

N A

The room and the breafast

The view, the coffee