Up kept well as a 5 star property. All facilities are available to use. Close to riverside and in district 1 area.

Confused over the plug in the room, US and Europe are all mixed in.

Great breakfast , good location , clean and modern facilities

Relatively high price

Decent, although old.

Very good Breakfast Buffet. Nice Swimming pool. Location very good. Staff very friendly and helpful.

Hotel was lovely, staff really caring and helpful, buffet breakfast was huge spread and such a great way to start the day. Goodnight chocs were special treat and rooms were made up beautifully each day.

Louis is a very nice person we have ever met, this is the first time we come to VN. We dicided to choose another brand of hotel in VN, but Sofitel in China is the best, so that we chose it, and luckily we were right, thanks for Louis. When we arrived at the hotel, this kind guy assited us alot. He took our lugguages, shown us the way to go to the check-in desk, and he always smiled. After the check-in process, he so us the way to go a mini mart, it's named ministop, cause we asked him. But we don't know how to go there and this was at 1 am, we quite scared. And u belived that, he took us to go there, and we just reconigzed he end his shift at 1 am, but he happy to take us to go there. This guy IS AMAZING!!!.Not only he escorted we go there, but also nice to show us how to choose food. If u go Sofitel just meet him. Thank you Louis. Thanks for giving us the good huge imppression.

nothing

Very nice facility; great location in District #1

I liked everything

We arrived just before midnight so the check in was swift and seamless. The breakfast selections were great.. enjoyed the availability of Vietnamese fare. The menu for room dining was also good. Staffs are helpful and our housekeeper did a fantastic job in maintaining our room. Thanks to Wayne who suggested to use grab app to make travelling around less stressful since a lot of local taxi drivers do not speak english!

The hotel only has one tour agent on offer so we are limited on choice!

excellent breakfast, comfortable room and bed, clean toilet and quiet floor.

all are good.

Place is outstanding. Great staff. Great gym. Great pool. Best breakfast ever.

Nothing.

Breakfast was amazing. Swimming pool very good as well.

Not nenough of a bar area to get a drink etc apart from Le Bistro which is really a restaurant.

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Very happy with the stay at Sofitel. Rooms were nice, close to all the important city sights and helpful staff. Highly recommend checking out the Ministry of Men bar on lvl 3 while you’re there too.

The staff were all exceptional. We had access to Club Milleseme, the food and drinks were good. The service from all was first class. Both the day and afternoon teams couldn't do enough for you. Very friendly and professional and all had a sense of humour. One of our group of 4 needed medical attention and the caring attention and help from team leader named Mint was nothing short of fantastic. Mint rang and arranged an appointment with the doctor after 6.30pm,had information of cost as well as location of the medical centre. Great pillows. Good air conditioning.

The rooms are small. The pool was not correctly PH balanced and was dull. The electronic lighting and a/c control beside the bed is confusing and is useless in the dark.

Top Breakfast and overall good service.

nice hotel, big lobby and comfortable room. centrally located. pool on 18th floor is a big plus, and the fitness centre

only negative complaint was the check in experience. we arrived at 4.45 after a flight on 10 May and had to deal with an extremely rude man at the check in counter (I would actually say he was the only rude person I came across in Vietnam).