Very fancy and everyone was really polite and available for any help

A little bit the location around the hotel during the night

Personale efficiente cordiale e gentile, struttura pulita, utile la presenza del parcheggio per chi viene da fuori, buffet della colazione vario…che per chi come me è allergico all’uovo riesce a mangiare qualcosa oltre al semplice caffè. Presente anche il portiere notturno, così da non avere limiti d’orario

La distanza dal centro si è fatta sentire non per la distanza in se ma per il tragitto da percorrere, che a piedi risulta poco rassicurante.

Tout était parfait

café muito bom

Localizaçāo nāo é central,mas perto estação de trem

Muy buena relación calidad-precio. En general, todo estuvo muy bien, habitación, personal, desayuno bastante completo. En cuanto a la ubicación, si bien está algo alejado del centro (30 minutos andando), era el hotel más cercano a la estación de tren (15 minutos).

Me gustó todo.

Would you describe being awakened by the fire alarm like comfortable? Because personally I would not. After a long journey, me and my travel partners were sleeping while the fire alarm went on. Than it went off and we checked the corridors, which were empty so we thought it was an accident. We tried to go back to sleep but it sounded again. Not mention the stress that this sound by itself can cause but also the possible danger of a fire. We called the reception number by the phone in the room. First call - without answer. Unprofessional but happens to everyone. Second call - no answer again. Quite unprofessional but this time no excuse. Third call - somebody who was speaking zero English finally answered. First I have to say that when you work at customer service, especially on a hotel's reception desk, English speaking is a necessary skill. No tourist is obligated to know Italian to stay in your hotel. So that guy aggressively answered to our question about the fire alarm with something in Italian from which we could only understand "INCENDIO, INCENDIO" which means FIRE and hung up the phone. Then we look through the window and see a firetruck, while the siren sounds again and again. Scared for our lives, with just our pyjamas on we went out to try to evacuate just to find that the exit of the floor our room was on was locked and access to the elevator and the staircase was blocked. Finally, stressed out and frightened we escaped through an emergency exit just to understand that the alarm was false and there was just a minor incident at the ground floor. When we tried to explain that this was awful on you behalf to the receptionist, it was pointless because he did not speak any English. Again - ridiculous! We finally went to bed to rest after all the stress caused by you and in the early morning we were waken up again, this time by the sound of a drilling machine. Any repairing activities should be held after 10 a.m. when you have guests in the hotel.

не первый раз в этом отеле, как и прежде - чисто и комфортно. персонал достаточно внимателен, и общителен.

завтраки стали сильно хуже!

The bathroom was wonderful, clean and modern. The room was a generous size. We didn't have time for the buffet breakfast but we did duck in to grab a couple of cornetti to go and saw an impressive selection of foods.

The location was opposite the train yard but you had to walk around the entire yard from the train station. After a long day and with heavy packs this was a struggle.

The location is very close 400m from station ,

Reception man at morning and evening shift is not nice and he is angry , idont why , old room ans facilities

Breaksfast is really great. Beds and in general the room very confortable.

Location is not centric at all. Is not that bad but if you are planning to take a walk at night to downtown, you may need a taxi.

most things were good

I didn't like that a lot of light enters in the room in the morning. The curtains are weak you need something that darkens more the room

Convenient location. Easy bus ride from the train station, five minutes. Quiet room. Good breakfast.

Good hotel with friendly helpful staff. Bit far out of the city but good bus service during the day . Nice breakfast. Very clean.

Further out than we thought. Not enough plugs in room Intrusive air conditioning that we had to ask to be switched off.

The room was very comfy and spacious, also friendly staff. It is a good option if you're travelling with your small dog like me

I discovered later after a booking-without-cancellation an extra charge of 10euros because of the dog. It's ok, but it would have been nice to know that before making the booking. Also, is good to know if you are travelling with your pet that you can't leave him/her in your room alone, not even to go get your breakfast. Although in my case a lovely person from the staff kept company to my little dog while I was taking the food from the buffet for my breakfast. If you don't have a car I strongly suggest to take a taxi to reach the hotel. The walk it's fine at some hours of the day but is not exactly a nice short walk from the station if you know what I mean

Breakfast was pretty good, beds are comfy, room is clean, staff are friendly bus stop is right outside the hotel

I had trouble connecting to the wifi but staff helped me figure it out there are not many restaurants near by and they were fully booked when I tried to find somewhere for dinner, better to eat at the city centre

The bed was comfortable. Room was clean. Great free parking. Good location with bus stops near the hotel. Alternatively can walk to verona in 30 minutes. The staff were friendly.

For a 4 star Hotel, the breakfast should be better