Mercure classique confort et bon rapport qualité /prix Restaurant ouvert tard et très correct Petit déjeuner compris

Personnel correct sans plus Aucune aide pour les bagages heureusement il y avait un chariot à disposition Situation : dans une zone industrielle Difficile à trouver dans la zone

Il ristorante ê il pezzo forte del hotel con piatti buoni, abbondanti e a buon prezzo. Camerieri gentili e preparati e tempi di attesa corti. Un'altro punto a favore è la colazione completa di tutto e con servizio bar per quanto riguarda caffè e cappuccini.

È molto dispersiva la struttura e per trovare la reception ci è voluto più di un tentativo. Un po' di freddezza nordica per quanto riguarda la reception.

We traveled as a couple along with our dog. Initially, our room had a malfunctioning air conditioner, but the staff did their best to assist us. They managed to fix the air conditioner at first, but it stopped working again after a day. Later, they provided us with another room nearby, which was excellent and had a perfectly functioning air conditioner. In the intense summer heat of Italy, not having air conditioning was quite challenging. Overall, we enjoyed our stay: there was ample parking, a decent breakfast, and polite staff. We dined at the hotel's restaurant only once. Unfortunately, my fish dish came with undercooked potatoes, so for the rest of our stay, we opted to have dinner elsewhere. It's worth noting that getting from the hotel to Genoa at this time is a bit challenging. The metro line is completely closed, so one needs to rely on regional trains or buses. This should be taken into account as the journey to Genoa can take around an hour. Regional trains are not very frequent, and on weekends, they have longer intervals. On weekends and during the night, it's sometimes only possible to return by bus. The hotel is conveniently situated next to a large shopping center with numerous shops and cafes.

Only the air conditioner was not working for a while. However, this inconvenience was rectified.

Very friendly staff. The restaurant had excellent food and service. Quiet area, yet not far from the city center.

Spaces and free parking

The furniture is old and it is very far from the city center

nice hotel

no thing

Breakfast was a great quality and plentiful

Nothing

Just ok, breakfast was good