Cosy, clean, silent enough and comfortable room. The kids club was open, so many activities for the little one during the day. Good food with reasonable selection variety.

Restaurant could improved. First of all adding more staff, as there were some issues with getting restaurant cleaned and tables ready for new coming people. We found some difficulties to communicate with restaurant staff as only few of them were able to speak English. Freshly made omelets or scrambled eggs and butter for the breakfast would be highly appreciated.

We arrived late at night after a long trip and just needed somewhere quiet to relax. Outside the reception there were lots of families and kids, considering it was gone 11pm and still young kids were still up and screaming. To boot there was a Mexican party night which was supposed to finish at 12 but carried on far past with boom boom boom through to early hours causing us a horrid sleepless night as our room was right above it. After breakfast which was the same loud hecticness we made our thoughts known to reception. To be fair they did move us to another room. We could not find anywhere peaceful to just sit talk and relax in the hotel and found wr had to leave it to relax. Wr dreaded going back so we made a decision to cut our losses and book another hotel which we were so pleased with.

Everything it was noisy clostrophobic with the amount of people and stressfull..We recommend if you dont have kids and want some peace and relwx time avoid this place.

Lovely staff Nice food

Pool needed updating

very clean / Nice staff but. heck I’m was very long-winded !

we probably should not have booked it- Totally adapted for children / no outdoor restaurant and it looked like a massive characterless canteen. loud kareoke at night that was Audiblefrom our room on the 6th floor. awful pool with tacky seating areas !

The room size was excellent and the beach bar was great - large sunbeds also great!

I would have liked more variety in the restaurant as well as food labels in english

We enjoyed every aspect!! Especially all employee is amazing!!! Super team!!! Each of them helped us to make our stay special. We loved your hotel so much, we will be back for sure

None

Breafast

Check in very slow. People pushing and reception staff not acknowledging this

staff was really helpful and friendly. service in the restaurant worked really fast and food was good and there was lot of selection all the time

everything was in spanish so it was bit difficult to know where and what is then the program for example for kids

location to the beach and double daybeds

small bar area to packed at night, pool area very shady

Great place..will come back

Everything is awsome

The cleaniness and the location to the beach. The magic beach bar was very good.

The food. It was all cold. No matter what time of the day. It was the worse buffet I have ever had. Even the burger hut at side of the pool was cold burger and chips. Very disappointing.

The bar staff were exceptional! Great service and friendly atmosphere considering the new normal with Covid protocols

I know they were testing how to serve everyone during meals, but everything was preprepared and the temperature of the food needed more monitoring.