Very pleasant receptionist. Good location close to the city center without being too noisy. Parking on main street right outside

It was quiet and convenient for the sights

parking is 12 euros a night and is not on site. however it’s not far away and the instructions for finding it were very precise

The Room and Restaurant have been extensively re-furbished to a high standard. More rooms are scheduled over the next few months. We always look forward to visiting Burgos and driving through this area on our way between Santander and Murcia Region.

all good

nothing

Lovely re vamped room, clean tidy, easy parking out side the hotel and free after 8p.m. Until 10.a.m. Easy walking in to city which is beautiful. Hotel easily found with Google maps

Nothing really.

Very polite and helpful staff. Excellent wine bar with access from reception area. Good old-fashioned decor; marble everywhere. Easy, free (20.00-10.00?) parking outside hotel. Well signposted.

Nothing really. Bit surprised the wine bar didn't have any Sherry!

People who works there are really nice and helpful and they were trying so hard mitigate problems that hotel have. They should all get rise - really.

Many things. First, it’s really noisy and you can hear everything outside the room - and that was especially problematic when some group of tourists had evening meal, were singing etc. I understand they had good time but hotel should think about it to make all guests happy. Second, breakfast was a joke in that price - not even one vegetable, scrambled eggs from powder. I don’t except much from it but at least have boiled eggs and tomato with some paprika. But pastries were awesome.

location and facilities

the marble floors in the corridors, hardwood in the bedroom and tiled bathroom floors were lovely. the furniture and decor are classy, the breakfast was very nice and the ladies on reception were super friendly and genuinely helpful. the parking is across the street in an underground ’bunker’, but very secure.

the view to the rear is best avoided, but that’s not why we stayed there; still a great choice of hotel.

at least there was hot water in the shower

smell of the room, it was like out dated patatoes. hotel pictures from booking.com is no close to real room looks. room wall scratched and peeled off because of humodity. Interesting how this hotel still have “4 stars”

We loved the position of the hotel and as it was a weekend there was plenty of free street parking. We liked the place so much we stayed another night. The staff were all great and made you feel at home. Spotless rooms and good air conditioning as the temperature was in excess of 40 degrees. The tapas in the adjoining bar was excellent

We stayed an extra night but the room was not as good as the first room and you could here the kitchens below even though the room was very modern. If you opened the window the noise was worse and you could then smell the hot food

I would like to thank fernando for the customer friendliness and hospitality! The service was optimal. The room was large and equipped with all the necessities, but what made it complete for us was Fernando's customer-friendliness.

Nothing

I explained that I needed to cancel this journey and the hotel did not accept to refund me. So I will no longer use this hotel and suggest Booking to ban them away.