Mercure Exeter Southgate Hotel
Hôtel à Exeter
Hôtel 4 étoiles
Raisons de réserver
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Comprend les essentielsPiscine, Animaux de compagnie acceptés, Cuisine ou coin cuisine et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cet hôtel
Mercure Exeter Southgate Hotel
Situé dans le centre d'Exeter, le Mercure Exeter Southgate Hotel offre une vue sur la vieille cathédrale historique. Cet établissement dispose d'un centre de bien-être et salle de sport avec une piscine intérieure.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Cuisine ou coin cuisine
Internet/Wi-Fi
Fumer autorisé
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Salle de sport ou centre de remise en forme
Adapté aux familles
Carte de Exeter
Chambres disponibles
1 Double • 14 m²
Capacité d'accueil 2
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1 Double • 14 m²
Capacité d'accueil 2
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1 Canapé • 15 m²
Capacité d'accueil 3
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2 Lit simple • 14 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Double ou 2 Lit simple • 14 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
Avis vérifiés à 100 %
7.0 / 10.0
Good location for central Exeter. It's got car parking which is good. This is a typical Mercure hotel. A little business like but comfortable and well priced.
Staff were inattentive at reception. They don't answer the phones and chat amongst themselves. Slow check in because they were too busy chatting - felt disorganised.
10.0 / 10.0
Location and quality of upgrade room. Front desk service by the chap who served me and even brought up a jug of water since I was luggage-laden, was second to none - he’s a keeper - I work in HR and he’d be on my talent list for sure. He anticipated and read my tiredness from driving with a considerate tone and approach - almost second guessing what I needed to make my registration and stay perfect. Liked the swimming pool too as good length and amenable facilities compare to other hotels. Thank you - I’ll be can for sure. I’ve stayed at other brands under the same umbrella company and it’s ace.
I wasn’t charged for parking or swimming due to the water outage but I’d suggest these chargeable should be listed as such on the website for not charge at all. It was a frustration to learn these are normally chargeables.
4.0 / 10.0
Location
Bed was incredibly hard and uncomfortable. Also I specifically requested twin beds but was given a double.
9.0 / 10.0
Comfortable mattresses, modern and large bathroom; breakfast tea, chocolate, coffee and biscuits in the room.
We had to wait 10 minutes to check in because the room wasn't ready.
10.0 / 10.0
Very welcoming staff. Lovely large bright lobby area with hydration lemon and cucumber water.
10.0 / 10.0
Lovely stay. Lovely room. Amazing service and price
The pool and jacuzzi were slightly cold
8.0 / 10.0
The location was perfect for our time in Exeter. The hotel was very spacious and the room we had was comfortable and quiet.
I am coeliac so found the evening menu very limited in choice. The breakfast was fine with all the available food clearly labelled.
10.0 / 10.0
Swimming pool how accomadting you all were
Ummmm there wasnt anything to be honest
7.0 / 10.0
Brilliant location, with a sizeable and comfortable room. Bathroom especially was lovely.
Spa/fitness facilities were reasonable.
Our trip coincided with a large group at the hotel. This group were continually running up and down hallways making lots of noise and generally disrespecting other guests. Staff appeared to be finding it difficult to ask this group to be more respectful, although I can appreciate the difficulty this presented.
We also booked our stay on the premise of the spa facilities being included in the price. This was not the case, as recently as charge has been applied. It would have been good to have this communicated before.
8.0 / 10.0
Good facilities, not that bothered about some of the dated bits in rooms. Nice bar, spa etc for the money
Expensive bar drinks
3.0 / 10.0
Close to central Exeter
Dirty bathroom
Mismatched furniture and old
Poor reception had to wait after check in time as room was not ready.
Previous clients rubbish still in room
3.0 / 10.0
The staff was friendly
Unclean was mold in the shower and in the coffee maker, was not provided with a remote control and got woken up at 3am with someone knocking on the hotel door trying to get into our room because they was drunk, couldn't use the swimming pool because it was to full when we wanted to use it. Bedroom was not great looking very dated, marks all over walls and wall paper. £15 to park the car in the hotels own car parking is very expensive.
10.0 / 10.0
Rooms were clean and comfortable, facilities were lovely and the staff were always happy to help, nothing felt like it was too much :) breakfast was also great
10.0 / 10.0
The hotel looks lovely on arrival with a nice big open fire and grand foyer. The staff were really helpful and friendly. We used the pool and the sauna which were really nice and quiet.
10.0 / 10.0
Great location. Clean rooms and nice staff. Felt very welcome.
Breakfast could be better.
10.0 / 10.0
Made you feel very welcome very clean at the hotel and the food was hot
The Jacuzzi was very cold, and the change is needed to be a bit more cleaner
6.0 / 10.0
Hotel lobby was beautiful on arrival. Swimming pool was nice, particularly just before close when few others were there.
Room was smaller than expected for the price and was in need of some maintenance, nothing major but small things such as dents in the wall and missing handles on cupboard made an otherwise nice room feel a bit disappointing
10.0 / 10.0
The breakfast was good and the facilities were great!
Nothing - it was great.
8.0 / 10.0
Spacious entrance…location…spa facilities though we didn’t have time to use them..
Corridors with cleaning equipment in them & carpets need abandoning.
8.0 / 10.0
Central locality. Friendly/helpful staff. Leisure facilities
N/a
10.0 / 10.0
Location and approachable, friendly staff.
Nothing
5.0 / 10.0
We have stayed there before and have always enjoyed our stay.It has good facilities and is in a great location.
It was disappointing,the decor all looked a little shabby, the towels were thin and frayed there were no cushions or throw on the bed, just plain sheets ( very basic).
9.0 / 10.0
Pretty much everything. The room was comfortable, clean and just the right size for a couple staying for one night to attend a function. There was no rush to get us out in the morning and upon vacating our room we were able to relax in the lounge with a pot of tea before commencing our journey home. The staff were friendly helpful and efficient.
I cancelled a booking with a competitor hotel and booked with you for a number of reasons including cost as you were slighly cheaper. However, when I took car parking into consideration there wasn't a great deal of difference monetarily. I see charging for the car parking as just a way of making money which doesn't add value for the customer. Parking should be complimentary for hotel residents.
6.0 / 10.0
Location and staff service
Dated and the rooms were not the cleanest (multiple stains on carpet, windows not the cleanest). I have stayed here a number of times and were it not for the location, and convenient parking, I would choose another hotel.
8.0 / 10.0
Great location and friendly staff
Nothing
8.0 / 10.0
It’s a nice place
None
3.0 / 10.0
The room itself was a good size. Other than that there was little to recommend it.
Our room was not ready at the check in time.
The bedroom windows had no sound proofing and fitted badly - they need double glazing.
Fitness area - this was really disappointing - no one on reception, all areas shabby and in need of updating, changing room properly dirty and unpleasant. Calling it a "spa" is a stretch.
8.0 / 10.0
We requested twin beds in our booking and got a double. We had to re visit reception and request the correct accommodation. Not good
Also had to pay 15 pounds car parking this on top of the hotel cost is daylight robbery!
Location
8.0 / 10.0
very comfortable and hearty breakfast
7.0 / 10.0
tired but ok
gym and spa not good
9.0 / 10.0
The twin beds are a bit small but confortable. The room has a good size and the hotel is in general quiet even when full. The swimming pool, spa, sauna and gym are totally professional and not too busy. With profesional changing rooms, dedicated staff. Like a regular good gym. A fantastic addition to your trip. Check out time is late (12:00) and check in early (14:00) you could ask for an addition. Great bar and terrace. Location is perfect.
Small beds. Expensive breakfast (did not try it). But clean and confortable. Good bathroom.
9.0 / 10.0
The location and proximity of parking was excellent. Our rooms were spacious and comfortable with particularly good bathrooms and the range of choices and quality of breakfast first class. We also enjoyed a relaxing drink in the spacious and comfortable bar area in the evening.
No problems at all.
7.0 / 10.0
Lovely entrance and breakfast
Rooms look a little out dated and needed attention , furniture has seen better days ,although bathrooms lovely
7.0 / 10.0
Location, price, car parking
The breakfast area was a muddle with poor selection of bread, overcrowding of patrons round a small area. A simple way to improve would be to have a better selection of quality bread, preserves in pots or sachets and serve tea in pots at the table.
9.0 / 10.0
Comfortable room , arm chair in room, walk in shower, as requested. No trip hazards
No water in room would have liked more tea bags and milk.Would have liked more service at breakfast.
FAQ
Combien coûte ce hôtel par rapport aux autres à Exeter ?
Le prix moyen d’une location à Exeter est de 106 € par nuit. Cette location est 1 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Mercure Exeter Southgate Hotel. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Mercure Exeter Southgate Hotel comporte une piscine. Bonne baignade !
La location Mercure Exeter Southgate Hotel accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Mercure Exeter Southgate Hotel?
Nous avons trouvé 14 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, cuisine ou coin cuisine et internet/wi-fi.