Nous avons passé un séjour des plus reposants à l’hôtel Médina Belisair et Thalasso. Tout est prévu pour qu’on s’y sente bien et en sécurité. Le personnel d’une gentillesse inégalée se dépasse pour que chaque client se sente unique. Yacine au bar, Nader au restaurant et Hafedh le maître d’hôtel ont pris soin de nous tout au long de notre séjour avec des attentions personnalisées qui nous ont beaucoup touchées. L’équipe d’animation a toujours le sourire et nous fait nous sentir à l’aise. La nourriture du buffet à volonté est excellente. Nous avons tellement bien mangé que nous en avons délaissé les restaurants de Hammamet! Enfin, l’équipe d’entretien fait un travail exceptionnel pour que l’hôtel soit nickel en terme d’hygiène. Les chambres sont nettoyées tous les jours avec précision, tout comme les parties communes et les jardins. Merci à tous pour avoir fait de nos vacances en Tunisie un moment hors du temps.

L’accueil était chaleureux avec un personnel au petit soin et bienveillant. Un grand merci à Nizar MHEDRI qui a répondu à toutes nos demandes avec le sourire 😊 Très bon hôtel, propre, bien situé avec un restaurant impeccable, beaucoup de choix tout comme pour les activités avec le chef d’animation MAJDI. Merci beaucoup Nous reviendrons certainement Khadija GUILLAUME

Rien tout était parfait 👍

The best one ever and for ever I loved everything Thank you for everything We will comeback nchallah

Nothing It was simply perfect Keep going

Taking into account how big the hotel is the buffet is good as there is a big variety of food and its well presented and good quality. The room was spacious and clean.

People wake up early and the first thing they do is to save a sun longer by placing a towel on it. Then they go and leave the lounger unoccupied. So, sometimes it can be difficult to find one when the majority of them are empty but being "saved" for later. There was a toilet leak that we mentioned at reception and it was not fixed, so we had a puddle of water in the toilet all the time. On our last day we decided to have a la carte lunch. The quality of the food was awful and they took an hour and a half to serve a dish of pasta and a dish of lamb cutlet. . We had to cancel one dish as we were in a rush to go to the airport. The waiter wasn't happy with us about the cancellation and showed no empathu that we had been waiting for an hour and a half to be served. To top it up, when we paid the bill they didn't bring us the change. And we had to ask for it, which was really embarrassing. The waiter said he didn't give us the change because he didn't have any change at all so he decided to take all the money and that was it for him

The staff was incredibly nice and doing their jobs in a great way, the all inclusive package contained more than I expected, the room was perfectly clean, the entertainment great both on the beach and the pool, the hotel smelled great! Also the spa I can say all the best things. All in all, I am more than satisfied and would come back gladly as I would warmly reccomend this hotel!

Nothing,everything was perfect

Everything

Nothing

The facilities, the variety of food and especially how nice the food was. We were definitely surprised about the food, the selection of food for breakfast lunch and dinner was just truly great. The location is great as there are many things around. The sizing of the rooms were great and clean. the staff were incredible. we can’t even explain how nice and helpful they were! The staff had made this trip one of the best trips we had yet. Would recommend this hotel to anyone and everyone, can’t thank the place enough foaming this trip great.

one of our bathrooms had a leak in the toilet so might need an upgrade for those ones

good location great staff good facilities

the room was a little dated need some USB power sockets or more sockets in the rooms also the bathroom could do with an update

the staff were very nice. particularly there was a receptionist called Noura who was incredibly nice and gave us a very good room and was always making sure that we enjoy our stay.

the food was super delicious and quantity was very good. but some of the other guests at the hotel kind of got too excited about the food and took much more than they could ever eat. so it resulted into a lot of food waist. more supervision on the food serving could help this issue be resolved

Location

Atmosphere

i will start by the staff especially the receptionists they help me to fix a problem with my booking they are very helpful and friendly. the room was very clean and the view was amazing

nothing

The staff were very friendly and helpful

The rooms could have been a little bit cleaner.

staff and cleanliness

nothing

everything

everything was spot on

overall this hotel is pretty nice, staff friendly, large pool and very clean. The beach is one street away so if you don’t mind walking five minutes you’ll be happy👍🏼. The air conditioner is working very well.

my only regrets it’s about the restaurant, it’s not like a self service where you can pick up what you want in this hotel you will have to wait in lines for every food you like pretty difficult when you have kids.

Very good communication. Staff is super helpfull and friendly. A good all inclusive formula. Clean rooms.

The animation at evenings could be better. Parts of the hotel are older and need maybe some renovation.

nice staff

nice one

Food

Smell of cleaning products

Everything went well, very friendly staff with great facilities , we loved our stay

good atmosphere

Very distinguished services, starting from entering the guards and the receptionists to the services of the restaurant, cafe and cleaning services, the hostel enjoys a very high degree of cleaning services, the speed of response to the request, very fast services, very delicious and varied food, the restaurant team is distinguished and very fast, I advise everyone to visit the place, I booked two nights, and because I liked the services, I booked another two nights, and I didn't have time left, so I made another reservation and I will definitely come back as soon as possible.

Very distinguished services, starting from entering the guards and the receptionists to the services of the restaurant, cafe and cleaning services, the hostel enjoys a very high degree of cleaning services, the speed of response to the request, very fast services, very delicious and varied food, the restaurant team is distinguished and very fast, I advise everyone to visit the place, I booked two nights, and because I liked the services, I booked another two nights, and I didn't have time left, so I made another reservation and I will definitely come back as soon as possible.

It was

Swimming pool and foods

Some of stuff are not professional, prices are too high. Poor animation, no show...