The staff was polite

I didn't like the room it smelled of mould, and also was mould in the shower.

It was near to the location of my job and provided a light breakfast

Stayed they before and told the owner about a problem in the bathroom. Went back two weeks later same room same problem.

I had a very friendly welcome when I arrived and the host was also very helpful when the tv didn’t work in my room.

Probably hadn’t been redecorated for about 20 years. Magnolia wood chip throughout. it felt very unloved and grubby. No kettle in room. Stains on chair. Dirty shower cubicle, which was in the bedroom not the bathroom. Pillows well past their use by date.

The help yourself kitchen facilities, microwave Kettle Etc

mantra

I recently stayed at the Charde Guest House in Birmingham with my family, opting for the garden hut accommodation. Upon arrival, we were greeted by a friendly lady who showed us to our garden hut and provided us with all the necessary information, including the WiFi details. Unfortunately, our experience at the guest house was far from satisfactory. One of the major issues we encountered was the overall state of disrepair of the property. It became apparent that many aspects of the hut were old and falling apart. This greatly affected our comfort and enjoyment during our stay. In particular, the bedsheets, pillows, covers, and duvet were stained and clearly unclean. It seemed as though they hadn't been changed or properly washed prior to our arrival. This lack of cleanliness was disappointing and made it difficult for us to relax and feel at ease. Moreover, we faced a disturbing incident in the toilet. Although it initially appeared clean, there was a persistent and unpleasant odor emanating from the area near the WC or commode pot. To our horror, while I was sitting on the WC, I leaned down to grab something and the entire fixture lifted up from one side. This revealed that it was not properly sealed or secured to the ground. Additionally, we noticed two small insects emerging from beneath it. The incident left us feeling deeply concerned about the safety of the facilities, particularly for the well-being of our family members. It is alarming to think that any of us could have potentially had an accident due to this faulty toilet arrangement. Considering the numerous issues we encountered, including the general lack of maintenance and safety concerns, we strongly believe that the Charde Guest House needs significant improvements before it can be considered a suitable accommodation option, especially for families with children. It is crucial that the property is thoroughly fixed and refurbished to ensure the safety and comfort of future guests.

Good value for money, convenient location, friendly staff and free parking..

single beds could be upgraded to better one’s

It was a good stay facilities were sufficient for price but just needed some love on the place. I read reviews before I went and saw they weren't too good but all in all you get what you pay for.

All as above like I said I just needed some love and paint.

Breakfast was in a dirt kitchen, had dirty cutlery and a filthy fridge