Very friendly and competent staff, ready to help at all times.

The bar was closed on Monday and Tuesday nights. I wanted to try it once before leaving.

Tolle Lage. Schöne Restaurants in der Umgebung.

Tagsüber kein Service in der Lobby (Speisen und Getränke), sondern nur über den Roomservice für 5 Euro Gebühr. Das ist kein 4* oder 5* Niveau. Das Haus ist in die Jahre gekommen, der Lack bröckelt.

Great looking hotel, cool Aesthetic inside, the games suite was quirky and fun

Pretty far out of town, parking was very expensive on site, especially when it wasn’t within walking distance of the city centre

Die Exklusivität

Die Minibar ist leider ausgefallen. Im Zimmer lag sehr viel Staub. Der Duschkopf war undicht und total verkalkt.

Sehr schönes Zimmer. Sehr sauber!

Da gibt es nichts spezielles. Ich finde aber, dass man freiwillig ruhig anbieten kann, die Parkgarage beim Auschecken zu bezahlen anstatt am Automaten zahlen zu müssen.

It has a very unsettling interior design. The red painted hallway with bold, black paisley prints and the weird, huge posters of floating (drowning) women with horrible facial expressions in the hallways and in the room would definitely not lend themselves to a restful stay. I actuallt checked in but literally ran out of the hotel even if I was going to be charged for the two nights I booked because there was no way I could stay in their room. Could be about personal preferences but the design for me was creepy.

Farbliche Gestaltung. Hohe Räume. Großzügigkeit

Etwas zu warmes Zimmer. Aber das kann am gast liegen und ist ne meckern auf hohem Niveau

Tolles Design Hotel. Sehr freundliches Personal. Tolles Sternerestaurant.

Das ganze Ambiente

Es gab nichts zu beanstanden

Das Design des Hotels ist außergewöhnlich schön, ob die Architektur oder die Inneneinrichtung alles ist wunderschön. Das Personal ist erstklassig, super freundlich und zuvorkommend. Die Lage direkt am Rhein ist ebenfalls wunderschön.

Wir konnten nichts finden, was uns nicht gefallen hätte

room size is huge,

the cleanliness was below average, even asked for changing bedsheets. No safe in the room

Nichts!

Klimaanlage defekt,Sauna 90Grad defekt, Zimmer nicht gereinigt,Kein Auffüllen der Minibar

The breakfast is excellent, one of the best breakfasts I had at a hotel. The pool is pretty nice and clean. They have nice spa and relaxation place.

The rooms are not very modern and clean. The rugs are old and decolored a bit. The bathroom sink is dirty and stained. Like yellow stained at sides and not cleaned. the chair in the room is pretty dirty too. Overall not very clean.

staff and hotel facilities are amazing

the room didnt get cold enough

I forgot the swimming suits in the bathroom . Next day called them . The receptionist said will send post to me but until now nothing happened. That’s not good .

Worst room service breakfast of my life. Bed not really comfortable. No shades for the sun in the morning. Restaurant really bad. No room service late in the evening. No fruits.

Nice hotel location. Friendly breakfast staff.

For starters the hotel reception staff wasn’t all that friendly. I had to pay the full amount plus a fee for any extras in advance. Since I didn’t have my credit card with me (I never do, I always use apple pay) they told me this was mandatory. I explained them I gave my credit card details through booking but that wasn’t enough, the amount had to be paid in full. The arrogant “manager” even said that every hotel “all over the world” he ever worked in did this. Strange thing the hotel I slept in the previous two nights didn’t, neither did the hotels I have worked in. Moving on to the room. I booked a Junior suite for which I paid 597,24 euro, two nights including breakfast. The room itself was nice and spacious. Decent size sofa and nice looking bathroom. The biggest issue with the room was the bed. This was just plain awful. My girlfriend and I both had extreme pain in our backs after the two nights we spend here. Which isn’t normal for people in their 20’s. We were planning to continue our holiday but after sleeping here we just decided to drive home since we both slept better in our own bed. It’s outrageous a hotel like this, has these type of quality beds. To make things worse, if the back pain didn’t wake you up in the morning, the light surely would. There was just no way to make the room even a little bit dark. The blinds wouldn’t shut al the way and there were no curtains to close either. The breakfast buffet was ok. Staff were extremely friendly Both days we arrived at 9. The first morning there was a nice variety, the second morning most of the warm dishes were empty and the staff stopped refilling. Also a bit of a shame they didn’t offer fresh orange juice. We also used the hotel parking. Via booking we saw this was 18 euro per day. It wasn’t it was 25 euro per day. I mentioned this at our checkout. The reply I got was “Yes exactly, the parking is separate from the hotel, we only use it. They’ve increased their prices half a year - a year ago”.

Modern & clean rooms.

Banging noise in the middle of the night. Impossible to sleep for over an hour. No apologies the next morning.

next to the river

the service, parking, front desk, breakfast, the room setting

The location of the hotel, they have such a beautiful spare with a very beautiful view. The staff's were friendly and always ready to answer when you call.

Some of the cleaner didn't do their job well. My partner had to instruct him on what to do the next day.

it’s unique and like a hotel in Dubai. superb.

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