location is good

bed is not comfortable at all , I can hear all the external sound it was so annoying you should work on that whit that high prices for rooms for one night and please all the wood in rooms need to renew it become old is not something nice to see that

the view only, everything else is just old they should consider a retouch

the furniture and the doors all is old and rusty, and they charge me for 500 extra for deposit until now they didn’t refund it for me

the staff was very nice. the rooms are also very good. breakfast was very big, with lots of variety! location is also good.

there are no mosquito nexts on the windows, if you open the window at night millions of mosquitos fly in.

everything was super perfect and relaxing

Location only

The hotel need to be renewed, need update on the electric and the room feels like 12 years old, the price is too expensive, the Ratiz is SAR 2500 for two nights, this hotel is SAR 4300, is not worth the price.

The staff was not cooperative When they know my reservation was through booking.com they gave me hard time and start charging me extras without reason Check in takes 30 min all because I book through booking This is my first time I face this type of service I regret book in this hotel , the price was over expected service They make my vacation start bad

I like the facilities and the rooms

Electricity went off for over an hour on all of the resort and no apology, verbal, written or any explanation!

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I paid more through Booking. If you go directly to the hotel the price will be cheaper as I informed by the receptionist.