Food was amazing & good value for money Rooms were lovely & comfy Pool was perfect

The interior gave a posh impression Pool very warm

Would prefer shower to bath with shower over

Basic but had everything we needed. Bed felt small but was comfortable. Breakfast was great and definitely worth including.

Location was a bit out the way and some staff were great, but others more focused on chatting rather than servicing guests who were waiting to check in.

restaurant food was great

room a bit dated, could go with a new bathroom

Location was fine. Splendid views and local to where we needed to be. Attractive fishpond. Clean. Watching the rabbits on the grass and the birds flying on the thermals.

No lifts. Room was very hot - the towel rail was on when we arrived - 18 deg C when we arrived. Generally a bit faded and dated. But what do you expect for the price. Pink bathroom suite!

Plenty of seating in the lounge area.

Evening meal selection could have been better. It was the same menu every night, not great if you are staying for several nights. Very little tourist information in the foyer. Staff didn’t acknowledge guests when walking past reception.

The hotel was very good for the dog, had all your basic needs. Bed was very comfortable. Breakfast was good, continental side was a bit lacking at breakfast. Pool was good, again just could do with some TLC. Staff where polite.

A bit dated and tired in places. However the view is lovely.

Great location on top of sandstone escarpment. Ideal for trail walkers. Good access to restaurant for wheelchair users.

Limited choice of beers and bar snacks

most staff were helpful others less so

why close the bar at 10pm?? i arrived about 9.30 after a 21 mile walk and the bar cvlosed whem n 5-6 others were ready for another drink

Great value for money

Tired rooms

Nothing

The property was very run down, carpets warn to the floorboards, scuff marks all over the walls. Hallways just looked outright dirty. The bedroom was incredibly hot (outside on the day wasn’t particularly hot) and the radiator in the room was off. so no idea why it was like a furnace. The window opened just a crack but luckily there was a dirty old desk fan to stop me melting into a puddle. The swimming pool was small and dirty. The children’s paddle pool looked green like a fish pond.

Most of the staff where very accommodating and the food was lovely, breakfast and our evening meal. amazing views

Room was dusty especially around the window shelf and the swimming baths felt like it needs a bit of TLC

The hotel was lovely and so was all of the staff and the facilities were great too, will definitely be going back

my sister and I were on the lower ground floor in a twin room and even though it wasn’t a very hot day the room was far to warm and had to sleep with the window wide open and the fan on and it was still far to warm, wouldn’t want to be in this room in the summer months

Friendly & efficient staff. Very clean in all areas. Food was really nice.

One of the single beds was uncomfortable

The breakfast was of good quality and well presented ,however the plates were cold and the breakfast was all cold so spoilt are experience .

Decor

Beautiful could of done with being a bit hotter and eggs soft but plentiful and tasty

Very friendly staff especially the lady at breakfast and the one on reception . Lovely quiet location. nice clean room