Locatie was goed, geen last van vliegtuig geluiden. Personeel erg vriendelijk, kamers netjes en schoon. Ontbijt was voortreffelijk.

Het aangezicht van het hotel, van buiten lijkt het net een ziekenhuis. Maar van binnen ziet het er netjes uit.

The beds were comfortable and the rooms were really spacious.

Nil

La posizione vicina al centro e all'aeroporto nazionale. Cortesia, pulizia, tecnologia.

Rúmin voru þægileg en mjög mjó

Man ist in 25 Minuten zu Fuß in die Innenstadt gelaufen. Alles war sauber und schön eingerichtet. Das Bett war bequem.

Der Fitnessraum war etwas veraltet, einige Geräte kaputt. Die Dusche hat einen Duschvorhang statt einer Tür. 30€ p.P für das Frühstück finde ich sehr teuer, das bekommt man in der Innenstadt günstiger (30€ für zwei Personen).

Good sized room overlooking the airport

Close to main routes

Knowledgable staff that helped book tours easily. Having a restaurant on site is handy as the location is not very near anything else. The room was warm (important in below 0 temps!) and spacious enough for a couple. The waiting area is large enough for plenty of guests to stay inside while waiting for pick ups. There is an incentive to not have room service- a 1000Kr restaurant voucher for each day you choose this option which is awesome for the environment. The restaurant food was served hot and had decent portions, albeit expensive but probably not much more expensive than in Reykjavik town. There is a small supermarket only 3min walk away which is very handy. FYI this hotel is next to Reykjavik airport which is NOT the international airport- that is Keflavík airport and is a 45min bus ride away (the Reykjavik bus terminal is an easy 10min walk to this hotel though). Reykjavik airport has very little air traffic.

The beds were VERY uncomfortable (both mattresses sink in the middle from a lot of use). The bathrooms were poorly designed with small shower cubicle with one shower head that drips cold water, a shower curtain that had seen better days, and overall cramped space. The walls are also quite thin so if you’ve gone northern lights hunting until 2am and want to sleep in you’ll probably be woken by other guests early when they wake up. Overall the rooms are very dated including design, layout, amenities and decor. I know it is freezing cold in Iceland and the staff are on 24/7 to answer any enquiries but none of them seemed to enjoy their job particularly much. Could have just been the Easter period was busy but it didn’t feel welcoming. The spa is all underground (not unusual but could have done with some more imaginative lighting and design to not feel so much like a dungeon) and only has a 41deg pool and a cooler one probably high 20s Celsius. The sauna allows bathing suits and therefore has a slightly old sweaty smell to it.

Clean love looking hotel that provided all facilities, nice and warm too and staff was lovely

Location is a bit far from the centre of town, but still the best location if you're primarily driving

La colazione e la possibilità di potersi fare i pancake. Le statue di legno e infine la spa, anche se purtroppo non abbiamo potuto provarla.

Il fatto che non abbiamo potuto fare la spa. Perchè apriva tarfi e chiudeva presto.

The rooms were clean, except we did have to be moved to another room because the ceiling light didn't work. The breakfast was great everything you need and more.

Having to move to another room once settled in.

Frühstück war Isländisch und International. Zimmer waren bequem und ruhig. Nordische Dusche aber ansonsten war auch das Bad sehr ansprechend.

Check-in Experience war katastrophal. Wir haben erst kurz vor der Ankunft über Booking gebucht. Es hat über eine Stunde (!!!) gedauert, bis die uns einchecken wollten. Wir waren schon ziemlich bestimmt am Ende und mach über 50 Minuten bot man uns ein Bier an. Ich meine nett, aber ich will um Mitternacht einfach nur mehr ins Bett nach einem langen Tag.

Le lit était confortable

Pas d’infos sur le spa. On monte dans la chambre qui n’avait RIEN à voir avec les photos montrées sur booking.com, la douche était digne d’une douche de camping… on redescend et là, on voit dans les ascenseurs que le spa ferme à 18h. J’ai jamais vu ça le c/in est à 15h et le spa à 18h. Il faut courir pour avoir un peu de temps pour soi. Cerise sur le gâteau, il est payant. Près de 40€ par personne… je parle même pas de la vue depuis la chambre sur le parking.. bref 280€ pour un 4 étoiles éclaté. J’ai fait en Islande des 3 étoiles bien bien mieux.

Personnel agréable, chambre bien équipée et emplacement idéal pour visiter Reykjavik

Douche un peu vieillissante et buffet du soir relativement cher.

Everething at the hotel is nice and we have been there many times before

The staff - in particual one women - homophobic remarks. Very sad

Clean and very comfortable, everything I needed, good breakfast

Nothing

Quarto confortavel, amplo Estacionamento gratuito Limpeza

Localizacao ao pe do aeroporto domestico e nao internacional

Restaurant buffet though expensive is nice.location is nice if you are driving a car. Nespresso machine in the room is a good touch

rooms and bathroom small for the price. Beds are 6x3 feet just enough to accomodate a tall guys. Reception staff will not allow you to check in before 3pm unless you pay extra.

fint herbergi en var kallt

kalt og smellir i ofninum

I like the location and friendly staff

On my last night, the hotel was not serving food as normal. They changed their usual menu for the X-mas menu, changing price from 3800ISK to 15000ISK. I would not mind it if I got any information about it, but I did not. I was traveling over 6hrs from the Jökulsárlón - Glacier Lagoon and was hoping for a meal us usual (stayed in a hotel 5 nights - all other night evening meals were available), but when I arrived I was told that there was only X-mas meal available and it is 5x more expensive than the everyday menu - I thought it was very disappointing. I would understand if they give any warning, but no - nothing. So I ended up eating noting after a very long journey.

Tenían problemas con el sistema para aceptar tarjetas American Express. Nunca contestaban el teléfono en la recepción cuando llamabas desde el cuarto para pedir algo.

The location at a glimpse of Rejkjavik and Keflavik Intl. Airport.(by car)

Nothing to complain in a big chain hotel.

Experience was what was expected at a hotel

Cost

Clean/ accommodating

Plenty of space in the room. All of the tours we went on picked up at this hotel so we didn't need to walk to a bus stop. The artwork in the rooms and throughout the hotel is very nice. The beds were very comfortable. Front desk will order a taxi or other transportation if you need it.

The few times that we did eat breakfast at the hotel it was rather crowded when they opened. That is because there are large tour groups staying at the hotel and everyone needed to be ready to go at the same time. There was also a conference going on there during our stay. Maybe if the restaurant opened at 6am instead of 7am it would be less of an issue.

Good location and good bar

Staff was extremely unpleasant. The room had no ability to charge electronics unless all lights were off. You could only have all room lights on or none- not even the bathroom light could be used if all lights were not on