Mercure Surabaya
Hôtel à Surabaya
Hôtel 4 étoiles
Raisons de réserver
Comprend les essentielsJardin, Piscine, Cuisine ou coin cuisine et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cet hôtel
Mercure Surabaya
Situé en plein centre-ville, à seulement 10 minutes de route du centre commercial Tunjungan Plaza, le Mercure Surabaya propose un hébergement moderne et confortable, une piscine extérieure et des salles de réunion/banquet pour des événements spéciaux.
Équipements
Piscine
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Cheminée
Fumer autorisé
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Salle de sport ou centre de remise en forme
Jardin
Adapté aux familles
Carte de Surabaya
Attractions à proximité
Chambres disponibles
1 Lit King Size • 54 m²
Capacité d'accueil 4
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit simple • 24 m²
Capacité d'accueil 4
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit King Size
Capacité d'accueil 4
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit King Size
Capacité d'accueil 4
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit King Size
Capacité d'accueil 4
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
Avis vérifiés à 100 %5.0
Everything about it was perfect. Strategic place, comfy bed and pillows, complete amenities, even our driver said he got good shower
Nothing. I only didn't like orange color of one side of the room
3.5
pool although it closed at 5 pm each day . could do with some loungers to relax in
Aircon had no controls in the room and it wasn't cool most of the time , in fact got too warm .
We moved rooms during the stay and it was the same in each room .
5.0
facilities
location
2.5
Easy to find, nice Lobby, good Christmas Decoration, complete Facilities, smooth elevator, close to the city center, great breakfast, clean swimming pool, and we can easily find a parking spot.
The bed and bathroom are not clean enough, I smelled the baby powder on the sheet, meaning it hasn't changed. The bathroom had a stinky smell and some food leftover was put in the corridor for two straight days (asked housekeeping to get rid of it but no follow-up). The hotel didn't have proper soundproofing as we can still hear some noisy music from the neighborhood. Complained to the hotel staff but they didn't take it seriously. I'm Indonesian and I didn't mean to say bad about my country but really, why there's always annoying loudspeakers everywhere?
3.0
Hotel was really clean.
Staff were great as well, looking into my needs.
The hotel is pretty aged and it can be seen in many parts of the hotel though the floor i stayed looks to be refurbished recently.
The water pressure was really weak in my room on the 14th floor.
Breakfast was super crowded with no tables available on the second day of my stay. Great to see the hotel on high occupancy though.
On my final day, i went for breakfast at 9.15am and by 9.45am, they were clearing the buffet without informing me of the last call. 😔😔😔
Swimming pool closes at 5pm. Didn't have time to enjoy a swim due to arriving back from work, after 5pm.
Nothing much to explore and eat around the hotel and the nearest convenience store was about 5 mins away which is good.
2.0
easy to find
lil bit dirty on my bedsheet
5.0
clean and the staff so kindly
nothing
4.0
Had to be very patient waiting food and drink
4.0
location
2.0
The front office staff was very friendly.
Upon check in got a room that was in process of renovation with workers execution all kinds of jobs.
When they realised the mistake I got another room on a different floor. However during the night water started leaking from the ceiling and floor got all wet and slippery.
If that's not enough, the bill wasn't paid whilst they said it was and when I made an online payment right away to settle the bill and I asked them to confirm teceipt they said that I had to wait until 1600 hrs on that they as their accounting department would only check at that time. So, when 1600 hrs came they still couldn't confirm and had to wait for another 50 minutes before they had checked and confirmed the payment.
The front office staff was very friendly, but their management system is screwed up.
I won't stay there another time.
3.5
the location
spacious parking space (we travel by car)
miscommunication between the booking-administrator and the frontliner
3.0
The location and staff was ok
The breakfast did not meet expectation
The shower lack water pressure
3.5
Strategic location
A bit noisy from the next room
4.0
The bed was comfortable, breakfast was good, the staffs were friendly.
I just don’t like the bathroom because it has transparent glass
FAQ
Combien coûte ce hôtel par rapport aux autres à Surabaya ?
Le prix moyen d’une location à Surabaya est de 37 € par nuit. Cette location est 18 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Mercure Surabaya. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Mercure Surabaya comporte une piscine. Bonne baignade !
La location Mercure Surabaya accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Mercure Surabaya?
Nous avons trouvé 15 équipements pour cette location. Cela inclut piscine, climatisation, cuisine ou coin cuisine, internet/wi-fi et cheminée.
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