good location, plenty of eating places, near the subway, near the park, good breakfast

none

The staff, location, room, we liked them all. Especially at check out. I would like to compliment Mr Takayuki Obata, Ms Liu Chih Chun and Mr C. Chen for the service with a heart and lots of smiles. Check out experience was jovial and full of laughter because of their easy going manner. They assisted to forward our luggage to Tokyo and kept the other one for us. When we couldn't write the address in Japanese, Ms Liu even help us wrote it down, which we appreciated very much. For the price we paid, we were pleasantly surprised to find the room clean, spacious, bed comfortable, staff nice, courteous and helpful with happy manner. Ticked almost all points for list of being hotels we like. Our room was at 15th floor facing the Nakajima Koen Garden. Location was less than 5 minute walk to Nakajima Koen subway station, a bit longer to Susukino station. The hotel is in between these two stations, in a straight road. 2 stops from Susukino (3 from Nakajima Koen) to Sapporo train station. It was the best value in term of price, service by the staff and location. So we are returning again next week for the last leg of our travel.

Great location! Convenient Lawson’s downstairs

We were placed in a smoking room on a smoking floor. I didn’t select this option but for some reason it was listed on our reservation and the staff was unable to move us because the hotel was fully booked.

Big room

No

Very good quality hotel with a Lawsons convenience next door. Short taxi ride from Sapporo Station. Also a short walk to the nearest subway station.

cafe haku

breakfast

The spacious room and toliet. Proximity to susukino and shopping district

Limited dining option at hotel and the hotel sushi bar is quite bad

service is very perfect.Room is very clear and comfortable.

breakfast

overall are fine, especially room size is bigger than other hotel when compare with the same price

nothing

room is so spacious & clean :) Staff were very helpful and friendly

good location

Nill

The room is spacious. The staff are nice and helpful. The location is convenient and close to underground train station.

I love the location of the hotel, breakfast, family mart and car park.

We have a little toddler and during breakfast one morning, he was throwing some tantrums. A male staff came to tell us to asked the boy to keep quiet as he was disturbing other guest having breakfast. I stay at the hotel for more than 6 days. I have witness a baby crying away when the mother was feeding her food yet no staff went to tell the mother that her child is disturbing the peace of other guest.