The Lady was helpful on Cheek in. My back was sore so she helped me carry my bags in. Also received a Welcome Card

You have to pay $15 to make sure you have a car park. They also Have a booking policy no canceling your booking you still have to pay full price. Also never Call them on the phone they don't hardly pick up. looking for a hotel to stay at from time to time in Ipswich as I have family here.

Everything

Nothing

Very Clean and tidy our room had all the things our family of 5 could need and more travelling with 3 teens meant we wanted to be together but also some space with the interconnecting rooms. was like a home away from home

honestly couldn’t find anything we didn’t like.

upgrade and very friendly staff

paying extra for parking so far out of the city

The layout and helpful staff.

No option to pay with cash. The couch was the most uncomfortable we’ve ever sat on. Not enough sitting space for 4 people (in an apartment for 4). No TV in king bed room. No flat baking oven tray for pizza. The view was a bit mundane. Cut down trees, flooding and irrigation pipe. Ants throughout room and in our food.the dishwasher made the dishes dirtier than when they went in. Perhaps the non-Finish brand powder? We had to rewash by hand. We spent about 6 minutes looking for our room, as the logic to room numbering and lettering did not make sense.

Location was good

No guaranteed parking unless you paid for it. mattresses were old and lumpy for the price you paid per night, beds were not up to standard.

Clean, friendly staff, macaroons stove top

Additional charget for confirmed car parking.

exceptionally clean, friendly and helpful staff, comfortable bed, quiet, great showers, kitchenette which is very helpful. We were here for a cycling event and this location is perfect.

nothing

Excellent reception staff (Shauna). Absolutely professional, and personable. Great communicator

Floors were a little dirty as revealed when walking into the damp bathroom. Dirty footprints on the bath mats.

The rooms are cleaned to a high level and the facilities are modern and well kept. The free coffee machine at front reception is amazing. The staff are super kind and welcoming.

NA

Staff were exceptional, they went above and beyond to help

Bathroom didn't have an extraction fan and bathroom had mould. Breakfast options are very limited

The room was very neat and clean

having to unlock and lock the bollard every time i needed to go out. I had my 2 year old grandson with me and it was very difficult. Also raining

Bed was extremely comfortable

One of the towels seemed to have dirt on the edge

car park spaces taken by hospital staff and doctors

the location and the staff.