Chambres spacieuses et confortables. Grand choix et belle présentation au petit déjeuner. Service impeccable et cuisine excellente au restaurant Vic’s brasserie.

Peut faire mieux en matière de durabilité au niveau du remplacement des linges de salle de bains.

Absolutely nothing.

The pictures on the booking site are too good to be true, when we got to the hotel i was immediately shocked with the smell of dust in the air + an entire groups pf organized trips is sleeping there (feels like a mall) The hotel is super old and by first glance i saw that the value for money is horrible. The walls are crumbling and the carpet smells like dust (throughout the hotel) When we got the room (which takes two different elevators) the room was old, with a smelly old green carpet, with this it had a 20 inch tv from the 90s.. In the room the walls were crumbling. After going to the reception and explaining them the situation with the smell and the dust i got offered to pay more (50CHF) and move to a room without carpet. Lucky me! The “spa”: the hotel does not have a spa! Instead they send tourists to go to a public spa down the road. All in all it was a horrible experience, The room, the cleanliness, and the price.

Duas funcionárias do café da manhã: Elisabete Santana e Melisa Santana.

Além do quarto 410 ser péssimo, mal cuidado, velho, pintura descascando, corredores assustadores pela falta de manutenção, a gerente é absolutamente mal educada e desagradável. O hotel oferece transfer partindo da estação de trem. Pegamos o referido transfer quando chegamos em St. Moritz. Ao nos deixar na porta do hotel, o motorista, Sr. Augusto, com ajuda de um outro funcionário do hotel, retirou nossas malas da van. Ao invés de colocar uma das malas no chão, ele a soltou de uma altura que quebrou uma das rodas. Imediatamente, informamos ao hotel e a funcionária pediu que fizéssemos a reclamação no dia seguinte, já que a gerente não se encontrava no momento. Foi o que fizemos. No dia seguinte, depois de muita insistência, conseguimos falar com a gerente. A mesma disse que estávamos MENTINDO e que a mala deve ter sido quebrada no voo. A mala ficou inutilizada, nos obrigando a comprar outra para substituí-la. Não fomos ressarcidos do prejuízo causado no hotel e ainda tivemos que escutar a gerente nos acusar de mentirosos! PÉSSIMO ATENDIMENTO! NÃO VALE O VALOR COBRADO! FUJAM DESSE HOTEL.

Great location friendly staff Great restaurant with French food A lot of choice on the breakfast buffet most beautiful room with tub

I was quite happy with everything. It would have been maybe nice to have a real room service and also café open the whole day

Przestrzeń na parterze,wypożyczalnia sprzętu na miejscu,korzystne ceny skipasów,lokalizacja

Ascetyczne korytarze na piętrach,przypominające szpital.

This hotel was scary and terrible. Everything was so, so old and only walking in room and sounds of old furniture were like from horror movie. Hotel was empty, but they still gave us terrible room in front of some weird man, who was living there in dirty and always open room. We left one night earlier, but they charged us for all nights (yes, we reservated 3 nights and left after second - I can understand it, but hotel was empty). On breakfast there were old things (old salads, joghurts 5 days after expiration!!). In everything (only without location) this was our worst hotel experience.

The staff was super friendly, breakfast was great and the location inside st moritz. The bed was super comfy.

Keep in mind that some of the rooms are in the back of the hotel, which is old and not renovated, the rooms are still nice, the hallways not at all.

Lovely historic hotel with well refurbished rooms. Great breakfast.

Cold room, no blankets available, had to be requested. A bit off the city center.