Large well appointed room, and a fantastic full English breakfast.

Arriving back at the hotel at 10pm I fancied a drink, and although I did get one it was a bit of an effort as the bar had a private function on and i had to go to the restaurant and ask there.

The room was a good size but past it’s sell-by-date

Everything was extremely tired

Place is well located add great value for money. The reception staff are friendly, professional and always happy to help. My room was exceptionally clean and room was tidied every day. Room being on the ground floor which access straight into the grounds is a nice touch (in my opinion)

Place is still slightly outdated. My room had Bose speakers which weren’t attached to anything a hole in the wall above the wardrobe which clearly used to house something but now just contained wiring. Room is very hot even when it’s not hot outside

The setting is unbeatable as are the staff and service.

Well that ghost still hasn’t returned my sock from 2021 but whatever she is using it for I forgive her.

Absolutely beautiful

Good standard of accomadation close to town centre. Ideal for visiting relatives. Very helpful staff. Good breakfast.

When we booked it was not clear that restaurant was closed on Sunday Evening. Planned to host a family dinner. Was later told shut from 5pm but on arrival was told that open until6pm. Then told only reason we could not eat in after this time was that you were hosting a large party.

Nice building and the on-site restaurant/gastro-pub was good.

Booked 7 months in advance and requested a cot for the room. The cot which was provided looked like it had fallen off the back of a skip; the mattress was broken and didn’t lie flat. Asked at reception if there was a replacement and she had no idea. Eventually lead me on a tour of the whole hotel checking random cupboards for cots. Finally found one tucked in a corner somewhere which I had to go and setup myself. Duvet had a giant stain in the middle of it - impostor miss, housekeeping obviously didn’t care. Sheet provided for aforementioned cot had dried vomit on it. Complained to the manager (after initially lady at reception initially told me she didn’t know how to get hold of him) who initially reluctant to do anything about it (Quote: “I can’t do anything about something that’s already happened”). To be fair, an hour later he eventually came back to us and did move us to a bigger room so that the baby could co-sleep in bed with us and gave us complimentary drinks at the bar. Unfortunately too little too late - at nearly £200 a night they need to do much better.

The location was good.

Rooms were poorly finished and furniture was broken and dangerous. When complained there was just a receptionist apology items removed and no replacements. Room wall had dents with filler not painted and overall poor quality.