Le personnel, très serviable, très aimable. Les prestations haut de gamme. Le service de repas 24h/24. Les grandes chambres, avec un lit immense, une salle de bain immense et une vue imprenable.

The pool

The water was cool

Exceptional staff Loved the place, excellent location with a good view, staff coudnt do enough for you, top rate drinks made fresh at the bar, just what I needed, fresh food with a great selection, I'd have to pay 4 times the amount for this quality where I live. All the hustle & bustle of the city centre market area just out the door, if you're considering a stop over in Chiang Mai, this hotel doesn't disappoint. Loi Kroh rd is where you'll find alot of entertainment, the hotel is also only a 5min taxi ride from the old city area, which has all that cafe scene charm

Nothing really, hard to find a negative.

They are changing so a lot of the Benefits in another hotel !

Beautiful view from the room, fantastic facilities, and very kind and professional staff. Definitely the best hotel in Chiang Mai, and one of the best I’ve stayed at in Thailand!

Every thing is good

I loved how spacious the rooms were. The rooms were beautifully decorated and tidied each day, with an additional visit for towels and other amenities. The staff were so kind and lovely throughout the whole stay. I would definitely recommend. I even got a free upgrade which I wasn’t expecting, so the room I stayed in had a stunning view of the mountains. I didn’t feel affected by the works happening at the property. I was provided with a car to take me to the nearby Shangri-La for pool use.

I think the floor could have been cleaned a little better but that was it.

Staffs are very friendly and nice The room and bed is comfortable

The facility was renovating, it will be better in the future

Location Exceptional Cleanliness Very polite & courteous staff

Obviously the works / construction for renovation

Location is not bad but the gym was close and the price of hotel was expensive its should low the price cuz the gym close and the lobby under construction

The room

The hotel was under renovation, so the pool was closed, as was the lobby.

Very comfortable beds and nice rooms and the location is perfect if you want to visit the night market

the window in our room was dirty and there are constructions going on currently, which can be a it annoying, but nothing too bad 👍🏻

staff, comfort

nothing

staff

sound from renovation of the hotel no swimming pool

Too many facilities not available due to renovations

Very polite and cooperative staff

Maintanance work

Staff were excellent! Room and restaurant also very good. Brilliant location and Concierge staff very helpful.