Food, location, gym, helpful staff

perfect place to relax after a week long trek in the Himalayas! staff was gracious and attentive. they made my friends birthday special by giving her a birthday cake upon arrival. the property grounds are beautiful and well kept. its an oasis smack dab in the middle of bustling Pokhara.

cant think of anything

A Nice boutique hotel in a quiet neighberhood with a lovely garden

There were not enough beds at the swimming pool

Quality room and excellent staff communication skills. the maître d’ at dinner was terrific and Nirmal Poodel at breakfast was extremely professional. He’ll go a long way!

what’s not to like! probably overpriced for the market… but value.

Great breakfast and excellent friendly staff. Very nice pool and hottub.

very nice and well located

breakfast was not so good

Simplicity, relaxing, good value for money!

Should have more food options, international etc

The main staff and FnB were very cordial .

Nothing as such which we didn't like

The staff are incredible at this hotel. During my stay my watch strap broke. I asked at reception for directions to a place where the strap could be repaired. Instead one of the reception staff asked if he could take my watch for me. On his day off he went to get the watch fixed which involved sourcing a new part and returned it to me the following day. When I asked how much fro the repair, he refused to take any money from me. Wow! Now that is what I call service and I will tell this story again and again. Every request we made was met with the same kindness.

Excellent buffet breakfast, good choice and very fresh.

the staff were always helpful n the property is well maintained specially the trees and flowers .

breakfast kinda gets a bit noisy if u go there a bit late, maybe if it starts at 6 n finishes around 11 instead of 9/10.

Good prpoerty trying to convey the old world charm.

A major flaw. There is something not right with the plumbing and the loo stinks. This despite the best effort by the staff to put dense lemongrass oil to supress the stink. Either the pipes are clogged or if they are using grey water for toilet purposes, the treatment plants do not work well enough. The lurking smell in the loo puts one off. The furniture is designed on antique pattern to keep up with the traditional Nepali rustic theme,but one has to struggle with most cupboards and drawers to open and close. With smelly loo and stuck joineries,somewhere in the balance between form and function, function has taken a back seat. The staff though was a redeeming feature and tried to lessen the pain arising out of these hiccups.

Great location, near to lake side, walk to shops and restaurants and boat rental. Room space, pool, food

No air conditioning in the extra room in suite, so kids couldn’t sleep on the couches provided. We paid $80/night for two extra beds in the main bedroom. It was spacious enough, but plan on the extra cost if traveling with family.