The buffet was incredible, both for breakfast and for dinner. The restaurant was huge, with five different stations for food and a separate one just for small kids and baby food. the food was local and seasonal and really well prepared and everything was delicious. And they had a little train that went around the restaurant with ice cream, crepes and pancakes that the kids loved. Inside the restaurant there is an enormous plays area for small kids, designed like a Scandinavian tea playhouse that was a huge success too. The onsen pool and the onsen area were fantastic and playing outside in the heated pool in the snow was a treat. The indoor playground was great, but you need to pay extra for it. The bedroom was spacious and really comfortable and we had the option of beds and futtons inside the same bedroom.

There is only one choice of time for the shuttle bus to/from Sapporo Station and Chitose Airport and I wish there were a couple more time slots available. If you dont take the shuttle bus or drive, it is a very difficult location to get to by public transportation.

- Wonderful pool and onsen - all facilities great for a Mum with baby and toddler - Great play area - Good selection of buffet food, and again, great for families - kids section at the buffet and a selection of baby food - Staff friendly and welcoming