The staff is absolutely great! They are always there to help you and advice where to find what you need. And just to chat in the evening. The hotel also has a pool but pls mind the Booking price does not include the pool (which was a surprise to us). The room is good, although requires some improvements and fresher bed linens. They clean it daily, so it is wonderful specially when you return from the beach and bring all the sand home. There is also Glovo delivery, so we have ordered some food once. Fruit are sold everywhere, so you will certainly enjoy the season. We have then learned about the bus traveling right from the hotel to the city center (4 min drive, use their local app to buy tickets and check the schedule). So we moved our leisure time to the Dea Fortuna beach. In the city center, they offer more meal options, some sights, and wonderful beach facilities.

We lacked some tourist facilities in the location (cafes, restaurants, stores, pharmacies are too far away, and they are closed till 4-5 pm or simply don't work (don't trust Google map). And the hotel serves only breakfasts. There is a supermarket just 8 min walk, which is good because you have no other places around for a snack or meal. You'll find a small fridge in a room, which is good, so you can have cold water and a yogurt all the time. But you won't have a pot or microwave in a room to warm it or make some tea, so it was all the time a struggle to find where to eat (or at least to bite). And of course no cup to have a drink and no spoon to eat yogurt, etc. These small improvements would make the stay more comfortable.

Reception greeting was very good, helpful and informative. Room attended to every day and kept clean Pool area was quite clean with good beds and umbrellas. Pool bar/cafe was OK too

Not made clear that breakfast and pool had to be paid for up front, no option for room charges. Shower wasnt the cleanest - grouting black and shower head attachments not fully working. No facilities to make drink in room. Hotel had a bar, but only served wine. Other drinks (G&T classed as cocktail) had to be purchased from pool bar which closed at about 1900hrs

Osca

Nice location! Friendly staff, good janitors. Beautiful garden, fair breakfast for six euros (hot coffee station ). Large vintage styled room. Very clean room, bathroom, fresh linen, good set of toiletries. Large dining and living rooms decorated with vintage artifacts. Beach is a 10 minutes walk, train station is also a 10 minutes walk. Nearby supermarket,restaurants are all within few minutes of reach.

The swimming pool has still not started off for this year yet, so could only see the large open air pool but without water. The hot water system in the bathroom can be a bit whimsical ;) Hot water is interrupted with cold water frequently for seconds, which while taking shower is not the best thing one can expect. Now, for me Vintage style always have a positive charm and i like it. However, many might feel it to be outdated. Some things can be made better for instance The TV is too small for the large room( room is really large) and one can upgrade it to at least 45-50inches. The soundproofing can be done as every footstep or calls noises from neighbouring rooms and hallways are audible. It takes minimum effort to soundproof the hotel room doors to keep intact the privacy and prevent the halway noise. Finally, the hotels comes with staircase and without elevator for people on wheelchair or walking/lifting difficulties can be quite a problem. I was for a weekend trip and got my room in the 1st floor so everything was fine to carry the small luggage a few steps. But for elderly, or infirm it might be challenging.

I am my family stayed in this hotel for two weeks and we could not fault it. Superb place to stay and the staff were magnificent, they could not have done anymore for us to make our stay a relaxing and happy one.

No complaints

Place in general

All good

enterance and staff specially a boy who is at counter

Staff where great and very helpful especially at the reception. Spacious rooms. Quiet location. Breakfast was very good.

Location a bit out of the way. Would suit someone with a car.