Good Location, Helpful Staff

The room was HUGE and spacious, the tub was very comfortable, the design of this hotel took the old one up a notch, and we were able to use the awesome pool, breakfast was plentiful and had a great variety, and we got a late check-out The location is prime, there are so many restaurants and bars and things to do around here, and easy metro access

We didn't know when the firework was happening, and either did the front desk staffs, if we paid a room with view to fireworks I'd hope they at least know when it's happening, but not a big issue here

在不繁忙的時間可以免費升級很好，雖然陽台房間很熱，但很滿意。

迎賓飲品外帶的話，蓋子蓋不上，有點兒狼狽。

The staff was very friendly and helpful. Most of them could speak English, which is still quite rare in Shenzhen. Rooms are spacious and comfortable. The location is very convenient if you come for sightseeing with most attractions parks at walking distance, and pleasant places worth to visit nearby (OCT Loft, OCT Bay, Nantou, Shekou...). They have a nice and large indoor/outdoor swimming pool.

Breakfast was attractive with a good variety of products, but everything was a bit dry... Probably because they start at 6.30 until 10.30 which leads "late eaters" to get the food that has been on display for a while. Also as a western family, we are not great fans of the kitsch "venitian" decoration !!

The interior design is good.

The room is a bit small with no bathtub.

Not much choice

Not good view

Perfect located just next to the MRT station & a shopping mall, easy to reach from any port when arriving in Shenzhen, our room was upgraded to the next level with a nice wide-view, the room is big, clean, stylish decor & a heavenly bed that is over my expectation, overlook the Window of The World as well as the South China Sea at our own balcony, swimming in the comfy huge pool is the next relaxing moment, real holiday experience. Thanks for the helpful & friendly staffs especially the one who work at the front desk. Breakfast with plenty of delicious varieties in Chinese & western styles which made our morning a good start. Coffee is not only ordinary, you may ask for your own taste at the coffee bar, salute to Indigo. If you are a dim sum fan, don't miss the chance to visit the in-house Chinese restaurant, you must be surprised with the dishes. We'll be back soon!

We should say none, but the only comment is ...... if a set of outdoor table & chairs can be arranged at the balcony, that will be much perfect to enjoy the room.

I liked the room space

nothing