Friendly staff, nice atmosphere in the lobby and restaurant areas. Breakfast was great with large selection. Room was nice despite lacking window. Free cocktail and snack (chips/fries) each evening at the rooftop bar was a lovely touch. The massages in the spa were also great and reasonably priced.

Room had no window and when we asked to upgrade at the cost visible online, we were quoted three times the price which felt unfair. Thin walls between rooms, woke up to neighbours talking and using shower etc. during night. Use of vouchers to have breakfast felt unnecessary, we had to go back to our room to find the correctly dated one which wasted time - suggest just take room numbers like most hotels.

I had a very disappointing stay at this hotel. Upon entering my room, there was a strong moldy smell in the air, which made the space uncomfortable and unpleasant. When I approached the staff to request a solution, they were unhelpful and refused to cancel my reservation or move me to another room without an additional charge. The lack of willingness to address the issue or provide reasonable assistance was extremely frustrating. Additionally, the breakfast was poorly managed—you had to wait a long time for the buffet to be refilled, which made the experience even more disappointing. To add to this, the hotel required a deposit as a guarantee, which was not made clear beforehand, no other hotel in Vietnam had such a request. While the location is central, the overall experience was not worth it. I would not recommend staying here if cleanliness, quality, and customer service are important to you.”

I did not like anything

Location is best in centre of city near benh tanh Market and othe shoping area. Food options available nearby including vegetarian restaurant and Indian food at walking distance. But staff not cooperating with tourist looking arrogant. Otherwise good stay. Rooms smaller without windows and gallary. All in all good to stay in city centre Thanks Kandarp Ahmedabad India

Staff behaviour was not good

The room was spotless, and the bed was comfy with high-quality bedding. The staff was friendly and helpful. I checked in early, the room wasn't ready, but Thuy Tien (the receptionist) told me that I could use the pool/sauna/jacuzzi on the rooftop while waiting, and I had a great time there. The breakfast buffet was good. The rooftop bar had a great view. Quang Dung (restaurant/bar staff) was sooo enthusiastic and helpful!!! And I had the best body massage ever in the spa by Ms. Loan. There were so many vouchers I got with the room as well. Thank you. I will definitely stay here again in the future.

Nothing.

Location and breakfast options were great

Access to the rooms through dining areas

Läget, frukost, poolen

Inget fönster det var ovant

Sentralt, koselig hotel. Deilig takterrasse.

Drink og lunsj var inkludert, den kunne vært bedre. Drink var juice.

Excellent breakfast! Staff attentive