one of the best I've ever stayed in.

staff, location

nice clean room, good size washroom with high quality shower gel, shampoo, handwash, they also provide items like toothpaste/saving razor to buy in the washroom, 20 min walk to big Andino mall and the area felt safe even at night, decent breakfast with live cooking of omelette, good range of fruits, lovely staff at the restaurant

breakfast area is cramped, not enough water pressure in the shower, there was also a leak from the shower roof, street outside the hotel gets choked quite often due to roadworks at 50m, so I would generally get off the cab well before and walk

My wife and I really enjoyed and appreciated the service and comfy stay. The staff were very patient and willing to assist.I honestly went in with average expectations; surpassed my expectations entirely. Can’t wait to go back best believe we’re bringing our friends with us to stay next time.

Besides the breakfast options and the fruit was great.

Great Room! Nice location!!!

na

it’s part of the luxury suites chain and so the suite is quite nice.. kitchen, good bathroom, good bed.

the suite, while clean and comfortable was a little austere and the engineered flooring around the sink and bathroom was suffering from its surface peeling up so that you Gad to be careful not to catch your foot on the edges. there were signs of the need for a variety of minor repairs mostly related to water damage. All these things could be easily overlooked if it weren’t for the catalyst: a particularly “tip pushy” staff member who would stand there with his handout every time he came to do his job.. That alone left me slightly disenchanted with the hotel.

the room

agá in the second Check out was very Frustrating as they try to charge me for 3 pack of I don’t know what aperitif or biscuit insisting saying I eat them and finally agree but was un respectful with me so I lost a little bit my calm such it’s the second time it happened so I decide to not going back to this hotel the reception person was not listening my version and insisted so more more stay in this hotel

Everything. Especially the staff - front desk staff Ms Andrea (was exceptional), Also Mr Leonardo and Mr Andres were very helpful. Front Desk Manager Ms. Jineth was exceptional. The bell person Mr. Mairon who was so friendly. Hotel has a beautiful restaurant - Cornelia. Excellent ambience and excellent break fast. Restaurant Manager Mr. Guillermo Castano was very friendly and All the other restaurant staff (Chefs Mr. Isauro and Mr. Hector; Waiters: Mr. Edwin, Mr. Juan Camilo ; Waitress: Ms. Jacquelene) treated me like their own family member. Also Ms. Dayana Durango Commercial Executive. I got an opportunity to meet Corporate General Manager of Bluedoors - Ms.Angela Fonseca and she was so down to earth person. Also so many other executives, the cleaning staff and all other staff who were very generous. Self stayed here from 19th September to 28th October.

Everything was exceptional