An excellent hotel and generous donation staff who help it and make you feel at home and ensure everything

Lovely place to stay, staff lovely brilliant location,.

Good location and

All was good

It was clean and basic, but very quiet and the location for me is great as everything is accessible like a cinema, supermarket

I wish they had better dinning facilities, but it is a serviced apartment, I thought the price hike was to high for a basic apartment costing over 1000 euros for 3 nights, much higher than previous weeks.

The room was lovely and spacious.

The poor communications from the staff during an alarm going off, staff let themselves into our room with no warning and no apology or explanation during the middle of the night. When we called down to reception, another guest answered the phone!

The room was a good size, the location was great.

The parking is awful- it costs 20e per day and accessing it is tricky.

Loved the location. Opposite Central Station so you can easily get around by train, metro and tram. The suite was very comfortable, good seating in living area, comfortable bed and pillows. Well equipped kitchen and dining table for two.

The coffee machine in suite was horrible to use. The ‘free’ coffee machine in lobby was out of order (for many different reasons during our stay) and there is nothing open early in the area. The staff varied from very helpful to actually giving us wrong directions. At the very least, they should be able to point you in the proper direction to walk to different sites.

Nice quality room, very presentable. Staff were very friendly and helpful.

Lacking some useful utensils like a wooden spoon and serving spoon. Burn marks on kitchen floor from previous guest and the coffee machine did not work in the room sadly and just leaked.

Location and spacious

The dining chairs were disgusting and stained. They were changed for two odd chairs. The fan in the bathroom did not work and there was mold in the bathroom. The toaster was thick with grease

The lady at the reception was amazing and very helpful

Nothing...

Perfect location for catching the train. Ideal for train travellers exploring Europe.

no house keeping. stayed a week. very expensive on top.

This is probably the best location ever. It's at the very heart of the city, with a supermarket nearby and a laughably close metro/train station. Room was clean, comfortable and cozy with a great view. Bed was super comfortable. We really enjoyed our stay. The staff were friendly and very accommodating and made our stay even better. I had a problem with my card, and the staff helped me find a suitable payment plan that I was comfortable with. Kitchen was fully stocked. Very cool! After being in Rotterdam for two weeks, with each visit to any place, we really appreciated how close everything was to the hotel.

We booked a room with a single bed but got two beds. Which was a bit upsetting, but we decided to stay with two beds. Our room didn't have enough tools to clean up after ourselves, so we had to use bags we found elsewhere.

We liked fully equipped kitchen that has necessary utensils and appliances (incl. clean fridge), good Wi-Fi connection and free laundry self-service. Room and bed linen were generally clean, no bad smell. Everything is functional. The property is literally 2 min. afoot from Centraal train station. Noise level from trains and trams is uqite low with closed windows. Otherwise could be an issue for light sleepers. Grocery stores, restaurants, cinemas are within 5-10 min. walking. Perfumed public areas, fancy elevator request system :)

Bulky hard pillows (including the spare ones). Sofa was sort of uncomfy for seating: shallow and slightly tilted outwards. A bit "tired" bath towels. In details room and facilities could be cleaner: from stove and oven, which still look good, to dust on curtains, walls and air conditioner outlet grid. Rather dim ceiling lighting.

location super! good appartments for a long stay laundry at the floor is very comfortable

towels are awfull!

For a one night only trip to Rotterdam, I chose Premier Suites partly for its location. Being right across the Central Station, ment that I was able to travel to the AMS airport within half an hour, really great. The check-in was smooth and friendly. I booked a standard "One Bedroom Apartment" and was pleasantly surprised by the spacey room, almost rooms, you could say. The bed was super comfortable, pillows too, but some may find them too voluminous and sturdy maybe. Excellent shower with good water pressure. Good lights, were you can create a more dim atmosphere for later in the night.

Actually I can't think of anything that I didn't like about my stay at this hotel. It is not the cheapest option around, I think, but definitely value for money. Hope they keep up the excellent work!

Very clean, well located and friendly staff. Still a bit pricey.

convenient location, spacious, helpful staff.