I was one of a group of 10, having arranged 3 of the 4 flats as accommodation. I found the flats to be exceptionally clean and well presented. They were well equipped and very comfortable. A perfect location for a trip to York, given that they are within a short walk of the city centre.

Nothing comes to mind.

The location was excellent except for £80.00 parking for 4 days. The parking prices quoted were not up to date.

No welcome pack. No hanging rail for smart clothes only coat hooks on wall which the clothes then hid the light switch and obstructed door. Bedroom 2 had drawers but nothing in bedroom 1. There were 4 of us in what we believe was for 6 people..... 4 bath towels but nowhere to hang them while showering or to dry. One hand towel, none in kitchen. One drying tea towel. Cereal bowls, not one matched in shape or size. 3 place mats, oven had to be sorted before we could use it to cook, no tea pot. Sofa was OK for friends to sit on but we sat on very uncomfortable chairs, not arm chairs. No coffee tables so had to put drinks on floor. Took cushions off beds and piled in lounge, useless as was ornaments. Caster broken on bed which had black marks around base. Bottom of oven fascias hanging off. 1st bedroom door jam had what looked like dry blood on it. Dirty marks on walls. Fridge, freezer compartment, was thick ice and cubes just filled whole compartment fused together. Took lots of photos. Neighbour borrowed batteries from husbands torch as her remote didn't work. We've stayed in 4 places in last month and this was the worst and most disappointing as location was excellent.

Had everything you could need for a short stay. Private and clean.

Slight smell in bathroom (nothing terrible just a feint smell that suggests damp perhaps) & lock on front door presented a few challenges which was annoying. Although the host was on hand on one occasion & came straight away to help so that was brilliant. But I really think you need to change the lock.

Really liked the location of the flat and the look and feel of the flat

It was quite hard to lock the door

Good communication, ease of access

Everything apart from the comfort of the sofa bed.

The sofa bed

Great little apartment in a great location! All that we needed for our stay and the information given was spot on! If you’re driving, the car park is right next to the apartment, but comes at a cost. The mattress on the bed is pretty soft too, but still comfortable. Despite this, we’d definitely stay here again. We had a great stay and York has so much to offer!

location was brilliant. flat was perfect

it was so close to everything. bed was so comfortable