Hotel è situato nel pieno centro storico della città. Il personale ha custodito la mia valigia dalle 8 del mattino fino alle 15 (orario check in). Salendo le scale mi sono ritrovata all' interno di un "piccolo museo" con varie opere collocate anche nei corridoi. Entrando nella stanza, a me assegnata, ho notato subito la tenda! Dalle finestre si potevano vedere degli scorci della città storica. Mi è piaciuto tantissimo in lavandino artistico del bagno! La camera era provvista di prodotti da bagno e per la pulizia delle scarpe, phon e ago e filo! Per fortuna perché mi sono serviti! In generale in sembrava di essere arrivata lì con la macchina del tempo!

La luce del bagno è collegata direttamente alla ventola. Di conseguenza si aziona ogni volta che si accende la luce.

Localizzazione

Pavimenti pieno di pericoli per anziani Loro non parlano italiano e non fanno niente per scogliere una persona che non parla tedesco, francese e neanche inglese. Per la colazione mi sono sentita maltratta per la signora cameriera responsabile per la sala.

The room and location were great, the bathroom contained everything what needed, including different mirrors, body cream etc.

We were not very satisfied with the restaurant service, including breakfast. Waiters were polite, but it seemed that there was the lack of staff, especially for breakfast. Mostly one waitress was rushing and trying to serve everyone. It happened on several occasions in the restaurant that waiters went to to clarify some food related questions and forgot to come back .

Great location near the lake, a church and other main attractions Our room has a nice view of the church Front desk staff was very helpful

Very bad sound proof and old squeaky floor, so we could hear people above us walking back and forth in their room constantly in the early morning and we couldn’t sleep because of that Parking was a spot in a private garage a block away - not ideal but understandable given the location

La chambre spacieuse avec coin détente mini salon. La baignoire avec suffisamment d'eau chaude pour en profiter. Les fenêtre qui isolent bien du bruit. Le petit balcon... tout était idéal. Merci

Perfect location! Charming staff!

Die Lage nähe Bahnhof, Innenstadt und Vierwaldstättersee ist klasse. Vor dem Hotel Restaurant kann man wunderbar draußen essen und das Preis-Leistungsverhältnis wie überall in Luzern. Das Frühstück ist reichhaltig, so gut wie kein Verpackungsmüll und eine sagenhafte frische Brotauswahl. Das Personal ist sehr nett und hilfsbereit bei Fragen.

Zum Frühstück trinken wir gerne die eine oder andere Tasse Kaffee. Leider gibt es keine Kännchen und wir mussten jedesmal aktiv nachfragen. Die Bedienung morgens schaute immer weg und wir versuchten durch hingehen in Kontakt zu kommen. Dabei fühlten wir uns immer wie Bittsteller und das bei 4 Übernachtungen. Sehr, sehr schade.

Sehr feines, reichhaltiges Frühstücksbuffet. Freundliches Personal.

Etwas kalt im Eckzimmer.

En primer lugar, el lugar donde se encuentra. El trato del personal. En recepción eran muy amables y siempre comentándonos actividades, lugares que visitar y opciones más económicas para el transporte.

Quizás que la habitación fuese un poco pequeña

Excellent location and quirky rooms with a lovely view of the lake

Nothing, it was beautiful

Sehr schönes Hotel, sehr zentral gelegene. Freundliches Personal und saubere Zimmer.

Das Hotel liegt sehr zentral und ist gut zu erreichen. Die Zimmer sind außergewöhnlich, haben uns aber sehr gefallen. Wir haben uns dort sehr wohl gefühlt. Das Frühstück war vielfältig und von sehr guter Qualität. Hervorheben möchte ich noch das freundliche und kompetente Personal, das alle Wünsche erfüllte. Wir haben auch 2an einem Abend im Restaurant gegessen und können dies nur empfehlen.

Da gibt es nichts.

The location was wonderful: close to the old town but tucked away near a quiet plaza. The valet service was nice and the parking charge (SF28). The room was clean and spacious and well appointed. The breakfasts were spectacular but -- like most of the breakfasts in most European hotels -- very expensive (SF21/person). I would definitely recommend this hotel AND would grab a coffee and pastry at any one of the many patisseries nearby.

The only surprise was the cost of the attached restaurant. My wife and I had traditional and simple Swiss dishes -- no appetizers or desserts -- and two glasses of wine. The bill was SF170 (USD$185). While Switzerland is more expensive that many countries, this seemed excessive. (Why didn't we eat elsewhere? We didn't know the prices when we accepted the hotel's offer to book a reservation for the day we arrived.) I'm not complaining as I readily paid the price AND the food was delicious, I'm simply giving others a heads up.

great location, atmospheric and good food in the outdoor restaurant.

not enough power outlets and stairs up to the elevator. also the fridge isn’t cool

Es ist ein toll gemachtes Rigelhaus mit viel liebe und charm!

Die Lage, das unglaublich freundliche Personal

Mission Microsoft Rezeption erstklassig Essen hier sowieso Tesla Schweden Konferenz wie Westside

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Tesis çok merkezi ve iyi

Otopark olanağı yok. Bir gece için 61 CF ödedim.

Wonderful location. Rooms spacious & very clean. Bathroom on the small side. Breakfast was very good. Very nice & helpful staff.

Small bathroom.

Superb breakfast Authentic Swiss feel Minded luggage after check out

Kept going down wrong stairs- needs better signage. Steep stairs to room, tho staff took luggage.

Very close to the railway station Friendly staff Perfect experience

We loved the very traditional vibe of the hotel and its central location. Beds weren't the best and the rooms a little outdated.

We didn't like the mobile AC unit but were grateful for it!

Staff was incredibly helpful and kind

Pillows were very flat

Location, breakfast, shop opposite for glass Christmas tree decorations, morning reception staff pleasant, bed comfy, view from room, lots of windows, shower, external appearance, room request eg old part of building - upheld, post cards provided

Arrived late and tired - receptionist was helpful but short in tone - not welcoming. Room was boiling because no instructions were provided for portable air conditioning and it wasn’t vented so gave out more hot air than cold. ( opening windows instead was better) Everywhere closed for eating as after 9.15 but we could have had a drink outside from bar according to room info ( open til 11.30pm) this wasn’t suggested so we went elsewhere. Decor in room not to my taste - modern fixtures and fittings did not complement the old character of the architecture. Compared to our hotels in France, Italy and Luxembourg this was sadly our least favourite but most expensive and most expensive parking

fabulous location, first floor room overlooking the street, very comfortable beds, quiet

leaky tap in bathroom, no aircon

Excellent location, easy to find, comfortable rooms, very tasty breakfast. It’s an old building, but very modern inside. I highly recommend!

So cozy room, big bathroom, nice view to the city - three windows. So clean. The restaurant is right in the house - was storm in the evening, we were happy to have chance to have good dinner!

All was good

Very good location.

Lots of stairs. Can’t take a shower while standing in the bath.