The hotel was in an amazing location. Right in the center of town next to the iconic church that everyone takes a photo of. The view out our window was gorgeous. We were right on the water. We had two rooms next to each other (very pleased that the hotel was able to accommodate that). The staff at check in and check out was extremely friendly and helpful. We ate at the restaurant there one night and the food and staff were fantastic. The beds were very clean and comfortable. The showers had great water pressure.

Traveling in Europe as a family of 4 sometimes required us to get two rooms (including at this hotel in Hallstatt). This is nothing against the hotel itself.....but we would definitely prefer to have rooms that accommodated 4 people. I am just not sure they exist in Hallstatt (or at least we couldn't find one). This hotel was at least able to get us two rooms right next to each other though so that helped. The other thing I'd say they could do better on was in the area of temperature. There was no AC. And we were on the 3rd floor so it was extremely hot. They did offer fans in each room though and we were able to open the door and get a breeze going.

Es ist mit Abstand das Miserabelste was ich je erlebt habe!

Alles Das Personal uninteressiert! Das Frühstück eine Zumutung! Die Ausstattung schlecht abgewohnt! Die Eigentümerin dieses Hotels soll sich schämen!

地點好、飯店設施完備、房間舒適。

飯店位於小鎮的小廣場旁，面對廣場的房間非常的吵雜，一大早五六點就被廣場上來往的人吵醒。 怕吵的人不建議入住這間飯店。

飯店位於小鎮心臟位置，從飯店旁的小徑點就可走到湖邊。

我們在check in的時候櫃檯人員不看我們的護照也不看我們的Booking訂單，硬是把我們的訂房資料搞錯，我們被重複收費的兩次。任憑我們怎麼反應櫃檯都不承認錯誤。 一直到我們check in幾個小時之後,飯店才發現自己的失誤，但我們的旅遊心情已完全被打亂. 飯店櫃台人員的工作態度有待加強。

Very appreciative staff

Great view at the balcony.

In our 3 weeks stay in Europe this was our favorite hotel. The staff were friendly and so very helpful! The food was excellent and the location perfect. We would recommend this place to our friends and stay here again.

Location was perfect. Our room had a wonderful view of the water. Great service at the restaurants.

No iron or landry services. Shuttle service is good but could be better.