Pozitionat f bine, un pic cam departe totusi de statia de metrou, dar poti merge pe jos la multe din atractiile centrale. Camera mare, dotata cu tot ce trebuie, mic dejun nu excelent, dar nu te poti plange, gasesti ce sa mananci. Se plangea lumea de aerul conditionat si tantari, dar noi n-am avut probleme la capitolul acesta. AC-ul a mers perfect, am avut aparat de tantari in camera, wi-fi-ul a functionat bine.

Intrarea nu e la strada, e prin spate si cand ajungi noaptea nu e f usor de gasit, dar nu e chiar o mare problema. Staff-ul nu prea vorbeste engleza, dar cu aplicatii de traducere ne-am descurcat.

Excellent breakfast and location.

It is not very convenience for none-Chinese citizens. Hotel stopped currency exchange service. Restaurants don't accept US credit cards' payment. You have to bring sufficient cash (Chinese) with you. The banks near the hotel don't provide cash exchange service either. Only way to make the changes is with some private brokers (which is illegal in China) who stand in front of banks. No ATM machine service either.

Check in at Holiday Inn Aqua City was bit clumsy but staff quickly offered me complimentary breakfast which was a nice gesture. While Holiday Inn is part of American Hotel Group evidently this property has more local Chinese mainlander customer as not many staff from service center, waiters, breakfast chef, room services have the ability to speak/understand basic English. This itself isn't a poor experience overall, but my expectation was indeed higher given that I did choose to stay in an international hotel chain not a local China hotel group. Nevertheless, the staff was very polite, patience and dedicated to provide their upmost best quality of service during my stay at Aqua City, this includes helping me navigate the complexity of Chinese apps registration, how to get to tourist spots via metro or walking distance. Overall, it was a very pleasant stay, and I will not hesitate to return again in the future.

The swimming facilities was outsourced to a third-party provider and usage was complimentary to hotel guest. However, i was given a half-a swimming towel instead of a full towel. I thought that was hilarious but also a reflection on how just because your hotel facilitates is "outsourced" the quality of the delivery is still in my view a joint responsibility with Holiday Inn's to manage, supervise or co-exist as its co-branded together.

Staff is nice. Excellent location.

A little bit cold during the night. No heating, unfortunately.

Upon arrival, hotel upgraded our room. Staff was friendly and polite when we make our other requests. Housekeeping lady was friendly and helpful too.

Food items more on local delights. Not much variety for foreigners.

The location, near the Confucius Temple, was very good. The neighbourhood was reasonably quiet late at night. Room and ensuite was good size and kept very clean.

The two restaurants in the hotel weren't great. The French Restaurant, not only was the food poor, they expected us to have a Chinese app on our mobiles to pay for the meal. They refused to accept Mastercard/Visa or put it on our room tab. Eventually they accepted cash but very reluctantly. Rooms were very warm and we were told the temperature could not be lowered as it was centrally controlled. It made sleeping very difficult.

The staff is super helpful and kind. I was originally given a room that had some maintenance issues and they swiftly resolved the problem and upgraded me. Very happy with my stay here.

Staff and location

Aircon was very bad, temperature warm need to add fan. Unable to keep room cold temp max 23degree. Lift aircon was much better then room. Dissatisfaction