em 1º lugar a Simpatia dos funcionários, o também Quarto era bom

nada a assinalar

Bom pequeno almoço. Boa variedade.

Having a pool, also the room was nice.

The management. No customer service. Felt like everyone was an inconvenience. He put gates up and padlocks so no visitors could get to the pool. No friendly communication. Always watching guests. The 2 female members of staff were lovely though.

Beautiful building and our room was really lovely

The staff were not as hospitable as I’ve found almost everywhere else I stayed. When we asked for anything it felt almost like we were scared as we knew the answer would be no. Very inflexible. We would have spent far more money and time at the hotel. The notice on the door saying they’d close the pool was very unpleasant. We are not school kids but adults who’ve paid a lot of money to ensure we had the facilities we wanted. When asking for drinks it felt we were asking a favour, and then told we had to sit is certain places to consume them. They missed out on a lot of good feeling and therefore money by making us feel we were a massive inconvenience

The manager could not have been more helpful and accommodating, allowing a late check out at short notice and nothing was too much to ask

Longer pool hours, but can understand the times given location to rooms

Central location: easy access to many historical sites; great parking. The building itself is lovely. We were disappointed that one of the beautiful antique iron lamps that previously adorned the outside staircase was removed.

Bathroom needs updating, especially the shower, as it’s in a higher bathtub which can be challenging for many to access; hairdryer is inefficient and required a good cleaning. The poor quality of the toilet paper that the hotel continues to use after so many years is not indicative of a 4-star hotel. Interesting sculptures adorn various public areas of this hotel, but at least two may be offensive to some patrons as they suggest certain private activities.

Room

Pool

fairly clean and comfortable. reasonable breakfast.

next to a high traffic street. not worth the asking price!