i had a wonderful stay - the staff was incredibly friendly and extremely helpful for planning my trip through the country. the rooms were nice and clean, breakfast was good and local. The common outside terrace is a nice place for sitting and reading. definitely a recommendation!

This was possibly the best hotel experience of my life. The staff went way beyond expectations. Yes, the rooms were great, everything was very cozy with good décor. It was clean, well-maintained, good wifi, all that stuff. What really stood out was when my plans fell through and needed to change - the staff was incredibly helpful! First, they helped by spending a lot their own time researching travel plans for me, more importantly when I asked to reschedule my second night to Saturday they didn't even blink and eye, but immediately rescheduled. I had already paid, and there were other guests, and Saturday must be a busy day for them, so I really didn't expect to get this without complaint, but they were very hospitable. It really made my trip a lot easier, which was a huge relief considering the stress of my plans changing last second. Oh, and the breakfast was absolutely wonderful! Huge portions of authentic Guatemala food, served with juice and coffee. Delicious!

There isn't a single thing. I will stay here everytime I'm in the city. I wish all hotels could be like this one!

Great and exceptionally helpful staff! Nice and hearty breakfast. Close to the airport.

Excellent value for money! The young gentleman @ the reception is an absolute star!

Excellent attention from our host Mr. Ernesto Contreras. He went out of his way to make us feel very comfortable. the facilities are great

very nice, modern room. extremely friendly services/ stuff.

It was worth every penny!

Nothing

The hospitality was wonderful. The young man at the desk was incredibly helpful, from arranging taxis to ordering in food for me. The Wifi is excellent and the breakfast was very tasty and plentiful.

Printed menu for breakfast...four or five options, each with bit of sliced fruit. Butter and jam packets with the toast. Breakfast is a low-cost meal and likely the last service to the guest...easy to leave a good impression...just saying.

Ernesto was the best attendant ever. Breakfast better than expected. Clean room, comfortable bed.

Nothing.

Breakfast is a little weak. Need butter for the toast, slice of ham, eggs, maybe hash brown ala McD's.

The host is very nice. The room was comfortable. It is a quiet area. So you will have a good sleep there.

Everything

The location was amazing and the price was very affordable. Zone 10 is the best zone in Guatemala city . Breakfast was included and the room was very cozy. The most important part of this experience was the staff was the Services. The young guy who was doing night shift when I arrived was amazing and went above and beyond!

The location was amazing and the price was very affordable. Zone 10 is the best zone in Guatemala city . Breakfast was included and the room was very cozy. The most important part of this experience was the staff was the Services. The young guy who was doing night shift when I arrived was amazing and went above and beyond!

Excellent service very professional staff. I’ll will definitely stay here again!

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