Grand parking.

Difficile d'accès, on a fait trois fois le tour avant de voir la petite pancarte en bord de route. Google nous a donné une autre direction. Draps sales avec des tâches de sang et en deux jours, ils ne les ont pas changé. On a dormi dans des draps sales avant d'arriver et c'était les mêmes en partant. Ménage bâclé. On revenait tard donc pas de femme de ménage. Petit déjeuner très allégé, peu de choix. Vaisselle sale 4 fourchettes sales sur 5 que j'ai tiré au hasard, 3 cuillères sales sur 4 et 3 couteaux sales sur 4 également. Je les ai comptées. Personnel à réformer, une jeune femme blonde, pas agréable, nous répondait pas à notre bonjour, de mauvaise humeur qui jetaient les couverts, qui ne renouvelait pas le buffet et quand elle le faisait, elle tirait une tronche à nous faire fuir. La chaîne Ace Hôtel est notre chaîne d'hôtel préférée en France surtout au Mans et à Chartres. S'il fallait tous les noter, celui-ci était le pire !!!

situation géographique parfaite. très calme hotel confortable

Son emplacement pratique, sa propreté, son personnel

The secure car park was great. The gate closes at night but if you are in, you can leave at any time. We didn't have breakfast but I think it's great that it starts at 6 am. The staff is very nice too. A few minutes by car to Troyes town centre.

Nothing. All great!

Location and price

Hotel tired

Hotel was what we expected its a budget motel a little difficult to find at first, as it sits back inside an area of the main road, and we drove around twice and missed it, having said that once we spotted the Ace Sign above, we were ok, breakfast is nice, well presented, the room was passable, reasonable bed quality, warm, with an ok bathroom, but we were on our way down through France and we booked this hotel as a stopover on route to another destination, it worked well.

Nice seafood restaurant is on the complex, good to have it on site, had a great meal there at reasonable pricing.

Rooms were clean and location off the highway with steak restaurant next door was a plus.

Breakfast is super basic and not worth it. I would grab something on the road instead.

spacious room

Not very clean and the breakfast room crowded.

clean, comfy, safe parking

breakfast room , dirty tables

great value for an overnight stop en route to the south of France

comfortable well designed spacious room

Comfortable beds,good location.

very spacious rooms good location for a stopover

could hear the neighbours

It's convenient for people who need to stop one night and continue driving next morning. Acceptable breakfast

The towel was dirty

Room was basic but clean and tidy. The room had blackout curtains which made it easier to get a good nights sleep.

Family room

There was only one towel for 4 people

There was no hot water due to some problem, but resolved later

location & price. It was however noisy overnight from other clients well gone midnight.🤔

If you book via booking.com they add a ‘tax’ , so better to book direct 👍