location and people

shower was a bit slippery and not a fan of showerhead

Outstanding service of the staff. Clean and proper rooms, with a bath . Suites and some rooms have magnificent views . Friendly staff , all very helpful. Diner is a must! High quality and the Gents who did the service in the restaurant are truly stars in service and etiquette. High standard, formal and friendly. Leg of lamb super tender, and the desserts .... O.m.g.. never had a cake 🍰 and pie like that.. And breakfast.. do it! Youll feel like a time traveler with damast napkins, fruits, cakes, scrambled eggs , pie, toast.. and so on and on.. 10+ on all points.

This hotel was truly wonderful. It has an air of sophistication layered in antique beautiful touches like wooden dressers, night stands. It meets a great balance between luxury and rustic beauty. The staff were incredibly kind and genuinely nice people who enjoy their jobs.

decoration and style. everything was clean

Things are old. and I understand it’s an old hotel and that is the style but I mean as in some things are old and and noisy and broken. Also I paid more for a room with a bath tub and it wasn’t working. they should have made me a discount…

Breakfast generous and tasty, with lots of fresh fruit. Staff friendly and helpful. Rooms beautiful and clean. Excellent location near center of town.

Beautiful hotel, great staff, location, most comfortable beds.

Nothing

location

room was tight shower had mold on ceiling

Room was excellent.

Breakfast could have more choices

A lovely old, historic hotel very close to the centre of Sintra. We were fortunate to be upgraded to the Jane Lawrence room with a balcony and a lovely view. The four poster bed was very comfortable, we appreciated the complimentary water and fridge. Everywhere was clean. All of the staff were lovely, so friendly and helpful. I had a very enjoyable back massage from Martha.

Nothing!

Staff was very friendly; enjoyed meeting Vasco!

Rooms a bit humid

Beautiful and unique hotel in a fabulous location. Minutes walk from the center of Sintra yet very quiet and relaxing. Love the balcony overlooking amazing garden with spectacular trees. Very nice and helpful staff, really good breakfast. Can't wait to go back!!!

age and history, step back 250 years. but you have to accept a few things are wonky but you have to accept that a few things are are wonky

no room service offered on late arrival safe (2) neither worked booking said 4 poster bed couldn’t find it

A place filled with history! everything was impeccable

a bit hard to find shuttle, near a one way road

quiet

No lounge chair in bedroom

We had an excellent stay at the Lawrence Hotel. Everyone at reception was extremely accommodating and helpful. They even sent chocolate-covered strawberries and champagne to make our anniversary special! Our double superior room was small, but it had a large, secluded balcony that we enjoyed. We hope to return one day!

Historic charm and kind staff.

Nothing really.

The history was very interesting. The location was perfect.

Amazing personnel and fantastic location! Beautiful room as well, overlooking the lovely forest.

beautiful historic hotel, great staff, and just a small hike up to the castles.