It had spectacular views of the lake and mountains.

Those views are available anywhere in Queenstown and closer to the town. I didn’t like the common door to the area where your room is. There is one door for two rooms. So you enter the main door and then you are met with two doors, one of which is your room. It is very noisy and disturbing when guests sharing the entrance door to that area arrive and go into their room. The guests next to our room kept leaving the door open and the cold air was felt coming into our room under the door and the bed is right there near the door. We kept having to get up and close the main entrance door. Very annoying.

staff were great. Our mattress was not comfortable, and they changed it straight away. Regular free drop off and pick up by hotel bus into Queenstown. Rooms were excellent and modern. View from the room was great. Nice sitting area in reception for a coffee

Restaurant was not great. Breakfast options were limited. Dinner menu is very small and food just average. If they fixed the restaurant the hotel is a 10

壁炉真心不错👍住的酒店行政套房。优点是守着湖景，早上湖景山景尽收眼底。壁炉很给力，在这需要温暖的季节。缺点是：两个房间，主卧景色不错，次卧简直有些粗糙了。如果两间卧室都能看到景色，就要定别墅了。离市中心距离也很很近。服务质量不错。洗浴设备不错。但如果期待很高的话，那就还是选择其它地方了。比如说山上的民宿了……

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We didn’t have breakfast. Location was good. Very secure.

We couldn’t eat in the dining room because there were large group bookings for two nights we stayed. We ran out of some essentials and requested supplies but they didn’t arrive.

Superb location. And a great breakfast !

非常失望的一次入住体验！定酒店之前提示可以修改订单，定了行政湖景房4晚，因特殊原因需要提前一天退房，入住前发邮件拒绝请求，入住当天酒店同意并发邮件给缤客，酒店得到缤客回复同意后却给我说酒店规定不能退款，既然不能退款为什么不在我入住时给滨客发邮件前告诉我呢？另外，酒店马桶经常不能蓄水，浴室门不能很好的挡水，卫生间地板很滑，餐厅小，服务不到位，催了好几次咖啡都没有送来。

The view and location is in the quiet part of Queenstown. You can easily walk to the town centre it’s 45 min stroll with such a beautiful view. Or you can catch water taxi Nice speaker in the room.

Unfortunately my spa bath didn’t work on the second night.

We stayed in the 2-bedroom, 2-bathroom apartment that came with a full kitchen, dining area, and lake-view balcony. The room is very comfortable in size and cleanliness. The fireplace kept the room toasty and inviting, and the lake view was breathtaking! The beds are firm and comfortable. Huge bathrooms. Special shoutout to hotel F&B staff Kathryn who we met almost daily during breakfast - she's such a lovely person with a beautiful smile, we love starting our day seeing her! And she has a great memory, she remembers our room number and our coffee and egg preferences! What a gem! The other hotel staff, including the shuttle bus drivers, concierge staff (including the lovely and professional Tai who greeted us at check-in), and everyone at the True South Restaurant, all made our stay even more enjoyable and special with their wonderful service. We will definitely come back to stay here when we visit Queenstown again!

The electrical socket design in the room was a little tricky - the socket is too close to the switch. When we use our travel adaptor on the socket, it presses against the switch, which makes the connection unstable.