The hotel is OK (only "OK") and not entirely what you would expect of a highly-rated hotel in Manila. Not all facilities as mentioned in the description were open. The lobby bar is understaffed (or the staff is too slow) causing long waiting times. Two times queue waiting for breakfast as no tables available-.(but an excellent selection at the breakfast buffet). Two times room cleaner overlooked the "privacy sign" and entered when I was sleeping.

You know what you're getting with the Peninsula. Spacious rooms with comfortable beds and great service. The pool area is nice and you can do proper lengths. There are a lot of shops and restaurants within walking distance and with the Manila traffic, it's a good location if you have to get to the airport.

It didn't bother us but if you want to sunbathe, you can't as the sun is behind the hotel in the afternoon.

Our stay at the Peninsula was beyond amazing. Truly a first class, luxury hotel. We were well looked after from the moment we were collected from the airport, until we were dropped off again to go to our next island destination. Our favourite parts of our stay were: Exceptional staff - it was all about the small details. The Pen did room service twice a day, and it was so lovely seeing your bed made and ready for you to hop into , ice prepared and bottles of water in the bedside after a big day of exploring the city. Amazing facilities! Security. Thank you for the beautiful stay and we can’t wait to be back.

Nothing

While the rooms show signs of age the hotel is a lovely place to be. Good food, comfortable lounge and public space, lovely gardens, great pool

The rooms are aging. No tea/coffee facilities in the room, no ironing facilities in room

all

convenient location with an old world charm

The hotel could use a coat of paint.

I love the Buffet breakfast— the selection of foods, the value, everything was delicious and the service was excellent. Everyone was accommodating to our needs and request. Special thanks to Dennis (don’t know his name)

I was hoping to exchange more dollars instead of the allowable $200 a day.

accessibility to the airport ,shopping mall and restaurants .And I loved everything from the ambiance ,food and the people too.

none

extremely welcoming staff…/ great amenities

The Location is excellent. We have stayed here before and love it. Breakfast is good.

Staff were not as attentive as the last times. Breakfast staff were very slow. I had to order coffee 5 times to get it finally arrived was the wrong order. They seem to want to rush you to finish and also seem to sit you in demographics which is not great. Communication was non existent and they just didn't seem attentive to anyone's needs.