The bathroom was were huge. Tesco opposite.

The room 236 was located directly near the 6 large fans of the building (with swimming pool), which run day and night. It seems like a discounted room is also a noisy room. The room 236 has a remarkably sloping floor, which is unpleasant. Breakfast with less options for vegetarians.

The room was clean, and the staff were brilliant. The shower was excellent in that it was huge compared to many other hotels. The only gripe (and its a very small one) was the toom was too warm for me.

The room temperature was a bit too high for me.

Staff Location

It seems outdated and a bit pricey considering it was room rate

The updated and redecorated room was clean and comfortable. The staff were friendly and helpful. We were given complimentary breakfasts as I had forgotten to include breakfast in my booking

The electrics in the bathroom failed on the final night of my stay. I reported it to reception on checkout. I was able to manage with light from the main room.

Excellent location right in the middle of town. Handy for railway station, shops, restaurants. Nice bar, decent beer, maybe too many TV screens

Room smelled damp and unpleasant on entering. Opening windows before guests arrive would help

Quality of breakfast was outstanding. Staff were first class, exceptionally helpful and friendly. The same can be said of the young lady at reception and the young lady who served me a drink at the bar. The best staff I have encountered anywhere and I have stayed in many hotels.

Nothing to complain about.

Very little

First room had no cold water in shower, got moved to another room no hot water in that shower. Was given access to a room down the hall just to shower. I had 2 young kids with me and had to leave them alone will I went to shower. It was the most unrestful trip I ever been on. It was stressful from start to end. I had paid for breakfast for 3 people. When we went to get some croissants and a scone from the open area I was told I'd have to pay extra. I paid 187 euro for a room with no shower facilities and didn't include half the breakfast. You have to walk through the gym to bring the kids to the pool. The bar and restaurant staff were very young and unprofessional. You'd ask for a drink and they wouldn't come back. They were chatting and you'd have to ask a second time. I brought my 2 kids here for a treat over mid term and it was so stressful and disappointing. I would like to speak to someone about a refund as I will definitely not be going back. The manager rang me Mr.O' Driscoll and said if I'm ever back in the area contact him he'd give me a good rate as it 'wasn't his money" couldn't believe my ears. Unfortunately it was my 187 euro that was spent.

Location was fine I was travelling for a funeral breakfast was ok we were not allowed to get the homemade scones which was disappointing

Breakfast could be warmer .

great location, friendly staff, great food

The food, services and cleanliness was EXCELLENT. Located in Central Mallow everything is close to hand.

Bathroom needs looking at. Whoever thought of putting a toilet that close to where the door opens needs a reality check. The middle opening shower is designed for only the thinnest of thin people

good location

cheap decor dirty carpets bucket of salt in one room To catch a leak! mildew on bathroom tiles only one pillow on each bed thin duvets filthy window frames brown marks on bath mat!